Level II Hotel Management Online Diploma Course

Specifications:

• This course is best suited to individuals who wish to embark on a career in hotel management, particularly those who are already part of the hospitality industry.
• Learn more about the role of a hotel manager, from the basics to the more advanced skills required.
• Understand how to manage the front desk, and what sort of person needs to be hired to staff it.
• Get to grips with some of the main services that a hotel offers, and the importance of housekeeping to ensure these services are executed to a high standard.
• Understand the importance of personal appearance, and what skills and traits are required to be a successful, respected hotel manager.
• Identify some of the key terms that you'll use during your time in the hotel industry.
• Recognise the types of customers you will meet day-to-day, and how to build a rapport to ensure their needs are met.
• Gain some valuable training in leadership and communication, to ensure you can engage with both staff and customer.
• Learn about some of the check-in and check-out procedures you may have to deal with in a real-life scenario.
• Understand more about some of the paperwork a hotel manager has to complete as part of their job responsibilities.
• Advantages of this course include:
  • End of course qualification and certificate available.
  • Fast-track your way up the ladder of hospitality, and improve your chances of stepping into the world of hotel management.
  • Comprehensive and manageable syllabus, which can be completed in as little as ten hours.
  • Plenty of support and guidance available.
  • Qualification can be validated by future employers, with ease.
  • No entry requirements required.
  • 12 month access to the course, so don't worry about rushing your way through the modules! Fit this course around your existing position and commitments easily.

• Additional information available HERE