Livall Scooter Helmet Grey
BH51MPN
OVERVIEW
SAFETY: Our helmets are built with safety as our #1 priority. With bright LED turn signal and brake lights, an integrated SOS emergency alert, a hard exterior shell that minimizes the impact of your fall, and an integrated heart monitor, your rides have never been safer.
STYLISH: Ride in style! Riding never looked or felt so good! Our helmets don’t make you choose between style and function - they give you both so you can have it all.
HI-TECH: With built-in speakers, bluetooth connectivity, and smartphone connection, our smart helmet allows you to stay connected and entertained during long rides. Listen to your favorite podcasts or playlists, call friends, or even have a casual conversation with a fellow rider with the walkie-talkie feature - our smart helmet truly does it all.
HEALTHY LIFESTYLE: Our helmets promote people to live and enjoy a healthy and active lifestyle outdoors. We love spending time outdoors and encourage our users to go outside and enjoy all that our beautiful planet has to offer. Get up and move your body for some serious health and mood-boosting effects!
USER-FRIENDLY EXPERIENCE: Our products are designed with you, the end user, in mind. With seamless technology integration and a thoughtful design, our helmets are easy to use. We’ve done all of the heavy lifting so all you have to do is enjoy your ride.
FEATURES
PRODUCT DETAILS
Faulty Products
AZAU carries a variety of brands from around the world. We do our best to provide you the best service relating to claims of manufacturer warranties.
What defines faulty?
Any item that, due to customer negligence and misuse, will not be accepted as a faulty item.
If you are experiencing issues with your product, please refer to our FAQ page for support. Alternately, please contact our customer support team to lodge a claim.
To lodge a claim:
After we receive your return and inspect faulty items for faults, a replacement/refund will be processed. If no fault is found with the item, the item will be returned to you (customer bears the shipping cost), and you will be charged a 20% service fee. Alternatively, if you do not wish to have the item, you may request the item to be restocked. Our customer support team will provide you with the percentage of deduction and the amount that will be deducted.
The buyer cannot cancel and demand a refund immediately. AZAU must have an opportunity to fix the problem.
Dead on Arrival (DOA)
If your product is dead on arrival, please contact us within 14 days of parcel delivery. We will not process any claims lodged 14 days after the delivery date.
Dead on Arrival (DOA) Process
Change of Mind (COM) return
For Change of Mind returns, the buyer will be responsible for any shipping costs incurred.
A COM return will be only accepted where:
We recommend choosing a tracked registered postal service as the items will not be considered as ‘returned’ until they have been received safely. Please send an email attaching the tracking number as confirmed in correspondence with our support team.
Please ensure that the returned item is safely protected and securely packed. If the item is found to be dead on arrival or damaged in transit, a deduction fee will be charged based on the condition of the item.
If you cancel or return only certain items purchased in bundle deals or multi-buy promotions, any items you don’t return will be charged at full price, and the refund amount will be reduced accordingly.
We are always here to help. If you have any questions please reach out to our customer care team via your MyDeal account and we will respond to you shortly.