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Certificate IV in Frontline Management

Advance and qualify your management skills online as a manger, coordinator or supervisor through this Frontline Management course. Experienced trainers provided.

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RRP: $1,650.00, You save: $460.00(28%)

Verify your management skills and expand your knowledge in professional management through this course, Certificate IV in Frontline Management.

The pathways after completing this course include a Diploma in Management, Business, or Human Resources. Gain the latest insights and leadership skills for this day and age.

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The specifics

  • Certificate IV in Frontline Management
  • Academic Transcript provided at the completion of the course

Course covers 10 Units:

4 Core Units:

  • Show leadership in the workplace
  • Implement Operational Plan
  • Implement and Monitor WHS Policies, Procedures and Programs to Meet Legislative Requirements
  • Promote Team Effectiveness
  • 6 Elective Units chosen from
  • Coordinate implementation of customer service strategies
  • Address customer needs
  • Implement customer service standards
  • Report on financial activity
  • Coordinate business resources
  • Implement workplace information system
  • Promote innovation in a team environment
  • Make a presentation
  • Maintain business technology
  • Implement continuous improvement
  • Lead and facilitate off-site staff
  • Promote products and services
  • Manage projects
  • Establish networks
  • Analyse and present research information
  • Identify risk and apply risk management processes
  • Implement and monitor environmentally sustainable work practices
  • Establish effective workplace relationships
  • Develop work priorities
  • Write complex documents
  • Apply language, literacy and numeracy to support others in the workplace
  • Mentor others in the workplace to support their language, literacy and numeracy skill development
  • You can specify and narrow down on the type of management skills you are seeking to develop
  • Boost your confidence in leadership
  • Please click here for more information

Reference ID: ABE348

Five Star Training

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Terms & Conditions

  • Purchase unlimited vouchers
  • Online redemption essential
  • Minimum computer specifications are: Microsoft Windows 98 or above, Microsoft Office 2003 or above or Mac operating system X or above
  • Sound is required for the online learning component Access to printer and Adobe Acrobat reader is also required
  • Recognition of prior learning available at additional charge
  • This course is Austudy/Abstudy approved - you will need to apply to the Department of Human Services (Centrelink) for information on eligibility
  • Valid for 6 months from the date of purchase

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