Mind Up Japan Mouth Cleaning Water For Cats 20pcs
New Mind Up Japan Mouth Cleaning Water helps control plaque to decrease bad breath in cats.
Mix it with drinking water to freshen up your cats' mouth.
Comes in a milk flavour that dogs like and it is individually packaged for easy storage and use.
◎Use this product together with daily toothbrushing habits and other oral care products for better effectiveness.◎
How To Use
Mix 1 stick (10mL) to every 250mL of drinking water.
★Regular Vet Check-Ups for your pet cat is recommended★
MADE IN JAPAN & Shipping from Australia
Note
*Do not use on cats under 2 months old.
*Do not use for any purpose other than oral care of cats.
*Do not use if your cat has any oral problems or is unwell.
*Consult your veterinarian before use if your cat is ill, on medication, or pregnant.
*If your cat shows any abnormalities during use, discontinue use and consult your veterinarian.
We charge the following for shipping on all Australia orders.
A$0.00 free shipping 3-10 business days (orders over A$69)
A$8.99 for orders under A$69 (3-10 business days) in most Metropolitan Cities.
From A$12.99 for orders under A$69 (3-10 business days) in Regional & Remote area.
1. 30-DAY RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
2. RETURN PROCESS
To start a return, please contact us first
If your return is accepted, we’ll send you a return instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
3. RETURN COST
A 10% Restocking fee will be charged for returns.
The customer is responsible for the cost of an item's return unless there was an error on our behalf. Due to the nature of couriers, it may cost more to send an item back to us than us ship it out to you.
4. DAMAGED, WRONG PRODUCTS OR ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our email.
In this case, we'll take care of shipping costs for you.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
5. EXCHANGES
We only exchange products that are damaged, wrong product, wrong size, or defective. If you need to exchange an item please contact us
6. RESTOCKING FEE
We charge a 10% restocking fee on customer returns.
7. FAILURE TO DELIVER OR INCORRECT SHIPPING ADDRESS
If the delivery failed and return to sender due to customer reasons, for example, customers provide an incorrect address, or customers are not contacting the courier for redelivery after the delivery card left. If the parcel is returned to our warehouse, we will charge a 10% restocking fee.
8. REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
9. EXCLUSIONS
Any order that is discounted, on sale, on a special offer or bought with a discount cannot be refunded. We still allow for exchanges and stored credit on discounted, sale and special offer orders.
10. CANCELLATIONS
See our shipping policy page for details.
Estimated Delivery Time Frame: 3-10 business days
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