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Customers are required to return goods unopened. We will cover the costs of return on damaged or faulty items but customers are responsible for covering the return costs on Change of mind.

We offer a 12-month warranty on all products used for private household use from the date of purchase (unless noted otherwise). The use of products for commercial purposes qualifies the purchaser to a 3 month warranty period.

Change of Mind Policy. 

If you change your mind about a product, you can return it within 28 days of receiving it.

However, you will be responsible for the actual shipping costs of returning the product.

To initiate the return process, click on the Contact Seller link. Once you have completed the details requested, we will reply with the return address details.

The item must be returned in its original packaging and in "as new" condition, meaning it hasn't been opened or assembled in any way.

After receiving your return, we will confirm that it is in "as new" condition within 5 business days and process the relevant credit.

Shop with peace of mind

All marketplace products are covered by our MyDeal Refund Guarantee Learn More