Original Apple Airpods 2nd Generation - Refurbished - Sanitised

Original Apple Airpods 2nd Generation - Refurbished - Sanitised

47 Reviews 4.5 47 Reviews
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REFURBISHED & SANITISED TO NEW CONDITION WITH 3 MONTHS WARRANTY:

Refurbished Apple Airpods 2nd Generation, scratches are removed. New

condition, batteries are tested and at 100% full capacity. Wireless charging tested, comes in generic box and generic cable. Please kindly read full description and disclaimer for understanding.

Features 

Refurbished Apple AirPods 2nd Generation
Automatic connectivity,
One-tap setup for all your Apple devices
Quick access to Siri,
More than 24-hour battery life with Wireless Charging Case
Charges quickly in the case
Rich, high-quality deep audio and voice
Seamless switching between devices
Battery life depends on device settings, usage, and many other factors

Apple iOS controlled Noise cancellation and filters

Box Includes: 1 x Charging case, 1 x Pair of AirPods 2nd Generation (Left and Right Earphones) ,1 x Lightning to USB cable.

Warranty is supplied by the seller.

Item location: Melbourne Australia, could be dispatched from UK if out of stock in our Melbourne office but delivery time will not be affected    

DISCLAIMER:

Few points that we want to raise before sending your item are:

- The product is refurbished (according to the item description).
- The outer core plastics have been replaced with after market plastic parts.
- The internal components are official Apple, but some batteries may be changed.
- It comes with a generic box that shows the image of the product inside.
- Serial numbers will not match the original motherboard inside. Please note that they could not be verified on the Apple website.
  Please keep this in mind to avoid any misunderstanding.
- The item comes with 3 months warranty supplied by the seller.
- Any problems with the device please contact us. We will pick up the defective product from buyer's address and replace it with a new one.

If you have more questions, feel free to email us. If you wish to cancel the order, we will be happy to issue a refund.

 

SKU: Apple Airpod - 2nd Gen - Refurb

Shipping Details

The orders placed before 8 am (AEST) will be dispatched within 24 to 48hrs (Business days only).   

Delivery varies by location, please see the expected timeframe to receive your product below:

  • Victoria (Melbourne Metro) 1 – 3 days 
  • New South Wales (Sydney Metro) 3 – 4 days 
  • Queensland (Brisbane Metro) 3 – 4 days 
  • South Australia (Adelaide Metro) 3 – 4 days 
  • Western Australia (Perth Metro) 5 – 6 days 
  • Tasmania 3 – 4 days 
  • Northern Territory 5 – 7 days 

 

If you are unavailable at the time of delivery re-delivery fees may apply.

Returned to Sender (RTS) due to an invalid address then a re-delivery cost will incur.

 

Transit Issue/No Tracking update

The tracking number is provided to you once the package has been dispatched from our warehouse. The tracking number will come live and show movements of the package only when it gets scanned by the courier company in the depot or parcel facility. Please note, in case the tracking is not showing up any updates after 48hours please contact us immediately so that we can reach out to the courier company and get it resolved to ensure you have good customer satisfaction. 

Product undeliverable

A product can be undeliverable due to multiple factors, our team will contact you through email to resolve the matter. 

Returned to Sender (RTS)

If a product has been RTS, it may be because of the following reasons,  Invalid address:  Please make sure the address provided by the customer is always correct. The seller does not hold the responsibility for address validation at our end. If the product gets Returned to Sender due to an invalid address then a re-delivery cost will incur. If the customer wants a refund, then a one-way shipping cost along with 15% restocking fees will be deducted. 

Delivery Rejected by Receiver: 

If the item is rejected by the receiver, then the order is considered as a change of mind following which shipping, as well as restocking fees, will be deducted. Please note, if an order is a gift purchase, it will be considered the same way as normal orders. 

Unsuccessful Delivery 

By default, the packages will be dispatched with the status "Authorized to Leave (ATL)". However, this cannot be the case if the product value is high or if the courier company delivery driver does not find a safe place to drop off the package. In such cases, the package will be taken back either to the post office or depot or a parcel collection centre of the carrier company after leaving the calling card in the mailbox. 

 

 

We guarantee that every product we sell is authentic and sourced from reputable suppliers. We offer a 12-month warranty on all our products, covering manufacturing defects. If you encounter any issues with the quality of your purchase, we are here to support you with a replacement or a full refund.

14-Day Change of Mind Return:

We understand that sometimes a product may not meet your expectations. If you change your mind about your purchase, you have 14 days from the receipt date to return the product. To qualify for a return, the item must be in its original unused condition and packaging. Returns due to change of mind are subject to a 15% restocking fee, which will be deducted from your refund. Customers are responsible for the return shipping costs under this policy.

12-Month Warranty:

Our products are backed by a 12-month warranty, ensuring protection against manufacturing defects. This warranty operates in accordance with Australian Consumer Law. If your product suffers from a manufacturing defect within this period, we will offer a repair, replacement, or refund.

Return Shipping Costs:

Change of Mind: Customers are responsible for covering the shipping costs when returning items due to a change of mind. We recommend using a trackable shipping service to ensure the safe return of your item.
Faulty Items: If you are returning an item because of a fault or defect within our 12-month warranty or as per Australian Consumer Law, we will cover the return shipping costs. We will provide a prepaid shipping label or reimburse you for the shipping expenses to ensure a hassle-free return process.

Refund Process

Upon receiving and inspecting the returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7 business days. Please note, it may take some time for your bank to process the refund and post it to your account.

Exclusions

Certain items are excluded from our change of mind return policy for hygiene and safety reasons. These include intimate wear, opened electronics, and personal care products.

How to Initiate a Return

If you wish to return an item, please contact our customer service team with your order number and the reason for the return. We will guide you through the process and provide any necessary shipping labels or instructions.

We value your trust in choosing Campbellfield Holdings Pty Ltd for your purchase. Our team is dedicated to ensuring a smooth and satisfactory shopping experience. If you have any questions or need further assistance, please don't hesitate to reach out to our customer service team.

These points cover the general rules around change of mind, returns, and refunds in Australia according to the Australian Consumer Law.

Statutory Rights Under the ACL

  • No Automatic Right to Return for Change of Mind: Australian law does not require businesses to accept returns if a customer changes their mind about a product. This includes situations where the customer no longer wants the item, found it cheaper elsewhere, decided it was too expensive, or didn't like it after purchase.

2. Exceptions and Retailer Discretion

  • Retailer Policies: While the law does not mandate returns for change of mind, many retailers offer their own return policies. These policies are at the discretion of the retailer and can vary widely, so customers should check the policy at the point of purchase.

  • Signage and Online Policies: If a store has posted a return policy (either in the store or online), they are contractually obligated to honour it.

3. Consumer Guarantees

  • Products Must Be of Acceptable Quality: Goods sold in Australia must be of acceptable quality, fit for their intended purpose, match descriptions made by the salesperson or in advertising, and meet any extra promises made about performance, condition, and quality.

  • Right to a Remedy: If a product fails to meet a consumer guarantee, customers are entitled to a remedy – a repair, replacement, or refund. The type of remedy may depend on whether the failure is major or minor.

4. Major vs Minor Failures

  • Major Failure: A product has a major failure if it:

    • has a problem that would have stopped someone from buying it if they'd known about it,

    • is significantly different from the sample or description,

    • is substantially unfit for its common purpose and can’t easily be fixed within a reasonable time, or

    • is unsafe.

  • Minor Failure: If the problem is not major, the retailer can choose to provide a repair within a reasonable time or give a replacement or refund.

5. Refunds and Returns

  • Refund Form: If a refund is provided, it may be given in the original form of payment or through store credit, depending on the store policy.

  • Proof of Purchase: Retailers can require a customer to provide proof of purchase for a return or exchange.

6. Exceptions

  • Exclusions: Some types of goods may be excluded from returns, such as personalized items or goods which can deteriorate quickly (like fresh food).

  • Health and Safety: Products that pose health or safety risks if returned (like underwear and pierced jewelry) may also be excluded from return policies.

7. Consumer Responsibilities

  • Care of Product: Consumers are expected to take reasonable care of the product while it is in their possession. If the product is damaged due to misuse, the consumer may not be entitled to any remedy.

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Reviews (47) Add Review

No 5 Star Reviews yet

  • Excellent

  • This product is great. Good quality. Like new. Great price and quick postage . Would def recomend. And I’d be happy to buy again

  • Product in excellent condition and delivered promptly

  • Legit product, would recommend.

  • Good quality good service fast delivery thank you so much 👍

  • Feels like new little bit delay for my Order information also delay in shipping cause of covid I guess but amazing loved it

  • Great product, speedy delivery, fantastic price and happy teenage daughter. All up great win!

  • Great product at a fantastic price.

  • Brilliant so happy with this purchase 👍

  • Its pretty good and works and looks new. Its actually great value for money. I would totally recommend it. :))

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