Ray Cook Silver Ray Package Set - Steel Shaft

RETURNS POLICY

GolfBox accepts returns for refund up to 30 days after the purchase date. All returns must be authorised by our customer service team prior to be returned.

• To process a return you must first meet these requirements: 
• Item(s) need to be returned within 30 days of purchase
• The item(s) is in resaleable condition (i.e. the original tags and labels are still attached, the item is in its original packaging (if any), and the item is unworn, unused and as sold)
• The item is not a custom made product
• Have your order number for a reference 

How Do I Process An Exchange?

To exchange an item please request a return via the process above and place an order for the replacement item. The refund for the original item will be processed upon receipt.

Do I have to pay for Return Shipping?

If you have simply changed your mind about your purchase or have ordered the incorrect size/specification, your item must be shipped back to GolfBox at your expense. If your purchased item is defective or has been sent incorrectly, we will organise a return pickup at our expense.

Returns for Promotional Offers

Promotional discount offers will be honoured when exchanging size, but in the case where your size request is unavailable or a refund is requested, promotional offers will not be extended to your new order. Any free promotional items must be returned along with your order if you will no longer meet the terms of the offer.

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