Auswara

All orders are processed and dispatched within one business day from our Melbourne workshop.

Delivery times vary based on your location. Below are the average estimates for both Express and Standard Post:

ACT
• Express: 2 – 3 business days
• Standard: 3 – 5 business days

NSW
• Express: 2 – 4 business days
• Standard: 3 – 6 business days

NT
• Express: 4 – 6 business days
• Standard: 7 – 11 business days

QLD
• Express: 2 – 4 business days
• Standard: 4 – 7 business days

SA
• Express: 2 – 3 business days
• Standard: 4 – 7 business days

TAS
• Express: 2 – 3 business days
• Standard: 4 – 6 business days

VIC
• Express: 2 – 3 business days
• Standard: 3 – 5 business days

WA
• Express: 3 – 6 business days
• Standard: 7 – 12 business days

Please note: While we dispatch promptly, delivery timeframes are outside our control and depend entirely on Australia Post.

Care Instructions:
Auswara bracelets are made from premium materials including stainless steel, silicone, and leather. To maintain their look and longevity:

• Avoid direct contact with water, perfumes, lotions, or harsh cleaning products.

• Gently clean with a dry soft cloth when needed — no chemicals or abrasive materials.

Wrist Measurement & Sizing Guide:

Choosing the right size is essential for comfort and wearability. Here’s how to measure your wrist:

1. Wrap a flexible tape measure (or a strip of paper or string) snugly around your wrist where you'd normally wear the bracelet.

2. Mark the point where it overlaps, then measure the length with a ruler if using paper/string.

3. Add 1 to 1.5 cm to your wrist measurement to get your recommended bracelet size. This allows for a comfortable fit — not too tight, not too loose.

Bracelet Sizing Info:

• Adjustable Designs: Fit most wrist sizes and can be tightened or loosened as needed.

• Fixed-Length Designs: Available in sizes such as 16 cm, 18 cm, 20 cm, etc. Please choose the size closest to your wrist + 1–1.5 cm.

• Bracelets with Removable Links: Our team can resize these prior to dispatch — just include your wrist measurement in the order notes.

• One-Size Bracelets: These come in a set length (usually 18 cm) and cannot be adjusted. We’ll clearly note this on each product page

Every Auswara bracelet is made just for you and is backed by a 6-month warranty against manufacturing defects. As our items are personalised, returns/exchange are not accepted unless the product is faulty. Please note, the warranty does not apply to normal wear and tear or damage due to misuse.

If you believe your item is faulty, please contact us. We’ll be happy to assist with an exchange, provided the item is returned in original condition and packaging.