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Seller Profile

Brand Merchant

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silver Seller
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91.63%
1266 product reviews
ABOUT US Brand Merchant is the exclusive distributor of Beldray cleaning and laundry products and Salter kitchenware and small domestic appliances to Australian, New Zealand, and Singapore markets. Beldray & Salter are quality products designed in Europe. Brand Merchant uses world-class logistics and fulfillment to ensure fast dispatch of your orders.
 

Customer Reviews

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Customer Reviews

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No 5 Star Reviews yet

  • KarenVerified buyer

    Useful, compact

    Mar 16, 2024

  • Customer RRVerified buyer

    It’s a little ripper.

    Mar 09, 2024

  • KarenVerified buyer

    brilliant!

    Mar 01, 2024

  • ShayleenVerified buyer

    It great when special price discount I can afford buy n will order boiling jug soon when is special 25dollars glass boiling jug

    Feb 26, 2024

  • KimVerified buyer

    Perfect for pp with back issue cuz this product does the job for u..I got mine during sale..so worth the price.

    Feb 16, 2024

  • RhondaVerified buyer

    I HAVE NOT USED THIS PRODUCT AS YET. I LIKE USING MANUAL SCALES IN PREFERENCE TO DIGITAL. THE FACT THAT IT HAS A MEASURING JUG MAKES IT EASIER TO WEIGH ANY PRODUCT. I DO HAVE DIGITAL SCALES BUT I FIND THEM QUITE FIDDLY.

    Feb 12, 2024

  • GeorginaVerified buyer

    This slide very comfortable

    Jan 23, 2024

  • Ms Helen HampsonVerified buyer

    Great pan!

    Jan 20, 2024

  • SylviaVerified buyer

    Great size pan love it.thank you.

    Jan 18, 2024

  • SueVerified buyer

    Nice quality

    Jan 14, 2024

Customer Reviews

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No 4 Star Reviews yet

Customer Reviews

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No 3 Star Reviews yet

Customer Reviews

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No 2 Star Reviews yet

Customer Reviews

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No 1 Star Reviews yet

Customer Reviews

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No reviews yet

SHIPPING POLICY

All orders will be dispatched within 2-4 days of receiving full payment.

If an item is not available due to stock shortages we will offer a full refund or where possible an alternative product.

All orders will be dispatched by Australia Post courier and you will be advised by email once your order has been dispatched and a tracking number will be provided.

Delivery varies by location, please see the expected timeframe to receive your product below:

  • Same state: 3-5 business days

  • Interstate: 3-10 business days

All BRAND MERCHANT products come with a 12-month warranty unless otherwise stated.

These express warranty terms are in addition to and do not limit any right or remedy you may have under the ACL.

RETURN POLICY

Returning a product if you change your mind

If you have changed your mind about a product, BRAND MERCHANT will consider your return provided that:

  • The product is returned to us within 7 days of the date you purchased the product.
  • The product is in its original packaging, including the instruction manuals and accessories if provided.

 

BRAND MERCHANT may refuse to offer a change of mind return where the above conditions are not met. The amount refunded would be for the cost of the product minus all the shipping cost incurred by BRAND MERCHANT including the original shipping cost and the returned shipping cost. BRAND MERCHANT will not authorize a refund until the product has been returned.

  • If you receive a product that is faulty or damaged in transit, BRAND MERCHANT will accept your return provided that:
  • The case is reported to our customer service team and photographic evidence of the damage must be submitted via email.
  • The product is in the same condition as when received by you. The product is in its original packaging, including any instruction manuals and accessories.

Return Process

If you wish to make a return under this policy, you will need to:

1. Contact us via the Marketplace Message portal.

2. The BRAND MERCHANT support team will determine if a return is acceptable in the circumstances. At this time, our support team will provide you with any additional details that you may require to complete the return process.

3. Once the customer support team has confirmed the details to you, you must return the product to BRAND MERCHANT as soon as possible.

4. Upon receipt of the returned product, BRAND MERCHANT will assess the product to determine if the return will be accepted and a refund provided.