Candles 4 Your Soul

Order Processing: All orders are typically processed within 1-2 business days.

Delivery Times: Estimated delivery times vary depending on your location. Standard shipping within Australia typically takes 3-7 business days. Please note that delivery times may be subject to delays beyond our control.

Tracking: Once your order is shipped, you will receive a tracking number to monitor the status of your shipment.

• No delivery to PO Box addresses or Parcel Lockers.

• If you are unavailable at the time of delivery re-delivery fees may apply.

Thank you for shopping with Candles 4 Your Soul! We are committed to providing you with a seamless and satisfying shopping experience. However, we understand that there may be occasions when you need to return a product. Please take a moment to familiarise yourself with our return policy.

We have 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging. You will also need the receipt or proof of purchase.

If your return is accepted, we will send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Please note that postage is to be paid by the customer.

You can always contact us for any return question.