Seller Profile
I love this elegant design. It was a very well received gift for my daughter. Thanks KL
Feb 18, 2025
Absolutely gorgeous
Feb 22, 2023
Absolutely beautiful cutlery set , delivery so fast thank you *****
May 05, 2022
Bought this for my daughter and she loved them very happy quality
Feb 20, 2022
My better half loved this fragrance; it’s fresh and remained fragrant over the course of the day
Nov 23, 2021
Lightweight, easy to hold and pour and a really bright colour.
Sep 03, 2021
I had bought a bottle of this Parfum whilst in Italy a few years ago, it was inside a little store behind the Parthenon in Rome, I wore it everyday for the rest of my trip, and then became a summer go-to for me. This is my second bottle, I love the citrus notes an almost sherbet quality and sweetness to the after-scent. The smell reminds me of the smells of the inside of ice cream stores and the lemon groves on Capri.
Jun 30, 2021
Absolutely love this clock! Looks great. A real eye catcher!
Feb 24, 2021
It’s stunning better than website pictures...
Aug 27, 2020
Very happy with this purchase, does exactly what it says it will! Great battery life, high end watch, recommend this product highly.
Aug 18, 2020
Our Returns Policy is all about making your shopping experience more enjoyable.
Change of mind
If you have changed your mind and are able to provide proof of purchase, Italian Luxury Group may offer you an exchange provided the product is:
The exchange or refund must be requested within 30 days of purchase and you must provide satisfactory proof of purchase. Italian Luxury Group reserves the right to refuse a refund for change of mind. In such cases, Italian Luxury Group may allow an exchange that matches the current value of the products.
You will be required to pay all shipping costs to and from Italian Luxury Group.
Exclusions
Please choose carefully when purchasing the following products, as change of mind returns will not be provided on:
Return eligibility
Damaged or faulty goods
Italian Luxury Group will replace or repair any faulty goods as per Australian Consumer Law.
If you receive a damaged or defective item, contact our Customer Service immediately. Please supply multiple digital photos of the damaged item after received the items(s) for further assessment. Multiple digital photos of the internal and external packaging. Your order number from your original confirmation e-mail. We will also need your e-mail address and phone number. Italian Luxury Group will make every reasonable effort to replace the item in a timely manner. If there is extensive damage to the carton, refuse the order and send picture to us to prof, and contact our Customer Service immediately. Please have your order number available when you contact Customer Service.
We will not refund or replace a product that you have bought and received where, in our reasonable opinion, the product has: become of unacceptable quality due to fair wear and tear; misuse; failure to use in accordance with manufacturer's instructions; using it in an abnormal way; or failure to take reasonable care.
We require evidence that a collection has in fact occurred.
The Proof of Pick up would include:
CCTV footage or photographic evidence of the collection being made.
A signed pickup manifest from the driver
The registration of the vehicle, name of the driver and time of collection
Any other evidence that would prove beyond reasonable doubt that the collection was made.For all information you may need, please contact us
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