Seller Profile
DELIVERY TIMEFRAMES
We endeavour to have as many products listed on our website in stock and the pricing up to date and correct. In the event that an ordered item is not in stock or we are unable to fulfil your order, we will let you know as soon as possible a revised turnaround time. Otherwise, we could offer an agreeable alternative item, or a refund if necessary. Estimated delivery is 2-5 days depending on your delivery location. Remote regions may take longer.
Change of mind
We want you to be 100% happy with your purchase. So, if you are happy to send it back within within reasonable timeframe of purchase in its original condition (with packaging intact), we are happy to refund you. Your refund will be processed when we have received and checked your goods. So that we can process your return, please mark the package clearly with the order number in your confirmation email and include the following information: reason for the return your daytime phone number and email address
Faulty Items
To maintain high-quality standards, we like to hear about manufacturing faults as they occur. Many of our brands offer extended warranties. Contact us for more information.
Items arrive damaged
Please notify us of damaged goods within 7 days of receipt. We will gladly replace or refund you.
Please Note:
Postage is paid by the customer
The product must be returned in the original packaging, accessories included
We do not accept responsibility for return items until they reach our warehouse, so we strongly recommend using tracking and/or insurance for the delivery
Fees may apply
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