Seller Rating 2567 Reviews
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Great quality bear - so cuddly and soft. I wanted a bear to use as part of my decorations for daughter-in-law’s baby shower and then to keep for the baby. Delivery was very quick.
Oct 22, 2020
One lamp was faulty, but it was promptly replaced. Thank you for attending to the replacement. Impressed and happy that both work proficiently.
Oct 20, 2020
Excellent product and the colour is great and it looks fantastic in our kitchen. Delivery was on time and packed with plenty of protection.
Oct 19, 2020
Fantastic price. Works well. Does the job.
Oct 18, 2020
It is exactly what I ordered, arrived on time and makes it easy to organise remote controls.
Oct 18, 2020
Very farst mail Very good service Thank you regards from Evonne. And lady is my cat
Oct 17, 2020
Great product and service delivery.
Oct 16, 2020
Great look, love the colour. Have not used as yet, kettle is a spare, old kettle near end. Cheers
Oct 15, 2020
Very affordable and provided visibility in front of our dark place area. Thanks!
Oct 15, 2020
Just what I wanted for the grandchildren to use for eating and craft. Bright and colourful good size and very easy to keep clean.Like that it can be pulled apart for easy storage
Oct 14, 2020
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All items from KG Electronic come with a manufacturer's warranty (unless otherwise stated). Please refer to the individual product's description for the specific warranty time-frames.
If you have a problem with your goods, please contact us. We will investigate your issues and advise you whether your product may be returned and, where required, provide you with instructions on how to return your goods.
Once an item is returned we will either inspect your goods and investigate any claimed defect or in some cases, send the goods to third parties for assessment and/or repair. Where applicable we provide a remedy in relation to your goods.
If we do not believe a remedy is applicable upon inspecting your goods (for example, where we believe the goods have been misused, or there was a failure to use in accordance with manufacturer's instructions, used it in an abnormal way or there has been a failure to take reasonable care), we will reject your claim and return your goods to you. You must cover the cost of return shipping in order to receive goods we have rejected on inspection, and we will provide you with instructions on how to make this payment.
Refunds will be issued using the payment method used for purchase. We aim to process refunds and replacements within 30 days of receipt by us of the original product,
Change of Mind Returns
Please choose carefully as refunds are not normally provided where you have simply changed your mind, made a wrong selection or simply found the goods cheaper elsewhere. We recommend you carefully preview any orders before adding them to your shopping cart and proceeding with your order.
We cannot refund or exchange goods for change of mind or errors you made in your order. We may, at our sole discretion, allow a return for store credit or exchange product on a case-by-case basis, provided that the item in question is:
We may provide you with a product exchange or store credit only when we receive the returned product. You are responsible for payment of return postage on your order. Change of mind returns are not accepted for Personal Hygiene products, In ear Headphones, intimates, which includes underwear, hosiery, socks, swimwear and adult toys due to hygienic reasons. Remedies for defective goods are still available.
If you enter the incorrect name or shipping details and the item is returned to us via Australia Post, you will be subject to a RTS (return to sender) fee if we are unable to change the details before dispatch, and well as a reshipping fee (dependent on the items weight). We are not responsible for these changes if there is a mistake entered by the buyer.
All goods sold by KG Electronic come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Where applicable, you may make a claim in relation to goods that are faulty in accordance with our 12 month warranty. This warranty only applies where specifically advertised in the products listings.