Kiddie Cutie Pty Ltd

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We use Auspost , Toll or Courier Please to deliver all orders. 

NOTE: No delivery to PO Box addresses or Parcel Lockers (please provide residential or business address at checkout)

We ship across Australia, including major cities like: Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle and the Gold Coast .

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Estimated Delivery Time Frame: 5-15 business days (Average : 10 Business Days)

Change of Mind Returns
1. Kiddie Cutie Store will allow a return where you have changed your mind, provided that the item in question is:
- returned within 14 days of receiving order.
- as new and is not used, worn, or opened and has all original packaging and tags in-tact (including any package seals (if any) being unbroken).
- in a resalable condition; and
- not damaged in any way.
2. We cannot accept change of mind returns on items that come in sealed packages or boxes where seals are damaged or broken.
3. You will be responsible for the cost and risk of returning goods, including the cost of return shipping. If the item is not received by Kiddie Cutie Store, you will not be eligible for a return.
4. You may be provided with a refund only when the returned product is received, and it complies with the requirements outlined above.
5. If the returned item does not meet the conditions of this policy, you will be responsible for the cost of receiving your returned goods back to your nominated address.
INCORRECT OR FAULTY GOODS
Our quality control teams do inspect all deliveries to ensure the products you receive meet our exact quality standards. However, if you do receive a faulty, damaged or the incorrect product, please contact us to arrange a return delivery and a refund or exchange. The return must be received by Kiddie Cutie Store within 30 days.