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Seller Profile

Krona Australia

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At Krona Australia, we are dedicated to providing high-quality Wholesale Electrical and Lighting Products that meet the needs of our customers. As a 100% Australian owned business operating in Sydney, we take pride in offering top-notch products and excellent customer service. Our team is made up of experienced professionals with expertise in E-commerce, Logistics, and the Building Industry. We are passionate about delivering the best possible product and service to our customers and are always looking for ways to improve our products and services. At Krona Australia, we value our customers above all else. We understand that our success depends on our customers’ satisfaction, and we are committed to providing them with top-notch products and outstanding customer service. We are proud to have earned the trust and loyalty of our many customers, and we look forward to serving them in the future.
 
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Delivery varies by location, please see the expected timeframe to receive your product below:

  • Metro: 1-4 business days

  • Regional: 1-6 business days

If you are unavailable at the time of delivery re-delivery fees may apply.

Change of Mind Returns:

We want you to love your product so if you are not completely satisfied with your purchase let us know.

Most products come with a 30 day change of mind policy. If at any time within the first 30 days from purchase date you are not completely satisfied with your order, please contact us via your MyDeal Account for return approval. Once received and inspected, we will facilitate an agreed resolution.

Please Note:

  • Postage is paid by the customer

  • The product must be returned in the original packaging, accessories included

  • We do not accept responsibility for return items until they reach our warehouse, so we strongly recommend using tracking and/or insurance for the delivery

  • Fees may apply

Warranty Claims:

Most of our products are supported by a 12 month warranty. This warranty covers all manufacturer faults with the product. Some of our products may have a different warranty period, please check the product description for this. Should an issue arise with your order, please contact us via your MyDeal Account to raise a warranty claim.

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