Seller Rating 320 Reviews
No 5 Star Reviews yet
The matrix products are great. My hair looks great and I get lots of compliments. Received my parcel within the estimated time. Very happy.
Aug 18, 2022
Aug 06, 2022
Excellent product. My hair has never felt so healthy
Jul 30, 2022
Always reliable and a decade's old trustworthy brand
Jul 29, 2022
Great thank u
Jul 21, 2022
Jul 15, 2022
Seems ok Mrs is happy
Jul 15, 2022
Jul 12, 2022
Used for year's
Jul 07, 2022
Jul 06, 2022
No 4 Star Reviews yet
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Estimated Delivery Time:
Where your item needs to be sent via courier, we will require your phone number. We cannot book courier deliveries without a valid daytime phone number for the recipient.
All Dangerous Goods are shipped through a specialised and dedicated Dangerous Goods Road Service.
Please note - Items designated as Dangerous Goods cannot be shipped via an express or air carrier delivery services, which may result in additional transit days for regional or remote areas.
We make all reasonable efforts to accurately display colours. Please keep in mind that the actual colour may view differently on your screen. If the item has a colour swatch, we have in most cases professionally edited and colour matched to the range, please use them as a guide only. If you need any clarification, please contact us prior to purchasing. If your order arrives and you are not satisfied with the colour, you can send it back using our returns policy - please note that we cannot accept returns for goods that have been opened.
In the event a consignment is returned to us because:
A re-delivery fee will be calculated to your delivery address and required to be paid prior to re-dispatch.
In the event of a delivery failure as described above, where you then request a refund, we will deduct the original shipping cost already paid by The Beauty Domain to the delivery contractor from the amount you are refunded.
All electrical products come with an Australian/New Zealand compliant plug (AS/NZS 3112) and a minimum of 12 months warranty. Please see each product page for specific warranty information.
We understand that you might need to return something to us for a number of reasons. Before any returns will be accepted or processed, you must contact us within 14 days of receiving the product before sending anything back. This is necessary to ensure the correct procedure is followed so the process is as quick and easy as possible.
Items must be returned to us via tracked postage or courier. Without a verifiable tracking number, you accept full risk of the item not reaching us. Returns not received by us will not qualify for replacement or refund.
1. You changed your mind, found it cheaper somewhere else or decided you don't like the product
2. The item arrived damaged or missing something
3. The item is faulty