Seller Rating 50 Reviews
Just what I wanted
Aug 10, 2022
My 7 year old daughter loved it 🥰
Jul 21, 2022
Really love them and delivery was good too.
Jul 20, 2022
Good quality workmanship. Easy to remove backing to add your photo and easy to resecure. Good quality materials and looks nice, not cheap. Happy with my purchase!
Jul 16, 2022
Lovely candle with a pleasant fragrance. Package arrived well-packed for a safe delivery, thank you!
Jun 20, 2022
Excellent service
May 25, 2022
Neat and tidy way to keep the tea bags on the bench.
Apr 22, 2022
Exactly what I was looking for
Apr 17, 2022
I really like it.
Mar 28, 2022
Love it. Thank you
Feb 13, 2022
Shipping Details
Please allow 1-7 business days for delivery
We ship across Australia, including major cities like: Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle and the Gold Coast
Estimated delivery time Frame: 2-5 Business Days
Refunds & Returns:
Our policy regarding refunds & returns is in accordance with the Australian Competition & Consumer Commission (ACCC) which can be found at the following link: https://www.accc.gov.au/
We are not required to provide a refund or replacement if you change your mind. We also do not accept order cancellations if you change your mind.
But you can choose a refund or exchange if an item has a major problem. This is when the item:
- has a problem that would have stopped someone from buying the item if they had known about it
- is unsafe
- is significantly different from the sample or description
- doesn’t do what we said it would, or what you asked for and can’t be easily fixed
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Late or missing refunds:
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Please contact us if you have still not received your refund.
Exchanges
In the case of a damaged or defective item, we can resend the same item to you. We only replace items if they are defective or damaged. Send us an email
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Warranty is 30 days from day of purchase