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Seller Rating 149 Reviews
I was very happy with my purchase thank you
Dec 05, 2019
Lovely quality
Nov 24, 2019
Very plush and warm Quilt set. Looks fantastic and very comfortable and warm - my small dog has already found a new place to snooze during the day!
Jul 24, 2019
very happy with the product, although it was a gift to,someone, she said it was very easy to Put on and lively to sleep8n.
Jul 05, 2019
It is a bit hard to give feedback at the moment because it is still in the box but I may use it before the end of winter.
Jun 19, 2019
Beautiful product very fast delivery.... I’m very pleased
Apr 07, 2019
very good product and very quick to delivery
Feb 09, 2019
Good quality looks lovely
Dec 30, 2018
Feels very luxurious, hotel quality, very happy with this product!
Dec 10, 2018
This is so stricking and goes perfectly with my red feature wall
Nov 07, 2018
WARRANTY POLICY
Warranties vary from product to product. For more information on individual product warranties, please see the product description on the individual product page of the item you are interested in.
RETURNS POLICY
Returns will be accepted only within 30 days after the goods have arrived at your door. Returns must be in original condition and unopened. Before returning any items please send an email letting us know:
Please note that customers are responsible for all shipping and handling on any returns. Refunds for customer payments WILL NOT INCLUDE any shipping costs.
REFUNDS
Refunds are issued via the original order payment method (PayPal, Credit Card or EFT). You are also able to visit our store and arrange a refund/exchange. Refunds are processed only once the original goods have returned to our warehouse. Refund amounts are typically instantly approved and processed once submitted by the usual providers.
Please note refund claims for missing, lost, or stolen goods, are subject to our final approval. These claims will be examined by our internal team and Australia Post to determine the proper outcome.
CHANGE OF MIND
Customers can receive an exchange but NO REFUND. Refunds are unavailable for change of mind returns. Please note that customers are responsible for all shipping and handling on any returns. Refunds for customer payments WILL NOT INCLUDE any shipping costs.
FAULTY OR DAMAGED GOODS
Contact us with details of damage or fault. Be sure to quote your invoice number and we will arrange a replacement.
HEALTH CONCERNS
For opened products such as pillows, pillowcases and quilts/doonas, we cannot accept refund or exchange due to health concerns.
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