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Delivery varies by location, please see the expected timeframe to receive your product below: Metro: 1-4 business days Regional: 1-6 business days No delivery to PO Box addresses or Parcel Lockers. If you are unavailable at the time of delivery re-delivery fees may apply.
Change of Mind Returns:
We want you to love your product so if you are not completely satisfied with your purchase let us know.
Most products come with a 30 day change of mind policy. If at any time within the first 30 days from purchase date you are not completely satisfied with your order, please contact us via your MyDeal Account for return approval. Once received and inspected, we will facilitate an agreed resolution.
Most of our products are supported by a 24 month warranty. This warranty covers all manufacturer faults with the product. Some of our products may have a different warranty period, please check the product description for this. Should an issue arise with your order, please contact us via your MyDeal Account to raise a warranty claim.
If your item is found to be faulty due to a manufacturing defect, and is within the manufacturer's warranty period, we will repair or replace your item. If your item cannot be repaired or replaced, we may offer you a store credit or issue a refund.
Items found to be faulty due to abuse, mishandling or any sort of misuse will not qualify for warranty repair or replacement.
To have an item assessed under warranty, please contact us via your MyDeal Account to raise a warranty claim. We reserve the right to refuse the return of any item that does not comply with this procedure.