;

Seller Profile

Novobay Australia

cashback icon
platinum Seller
A seller's rating is an overall score calculated from performance metrics. Learn More
98.37%
1187 product reviews
Welcome to our store! With over 30 years of experience supplying the Australian market, we have earned the trust and reputation of our customers. We are committed to providing you with high-quality products at affordable prices. Whether you are looking for new bedding or want to upgrade your bathroom towels, we have options that suit you. Thank you for choosing us, and let's create a more comfortable and beautiful home together!
 

Customer Reviews

  • (955)
  • (168)
  • (36)
  • (13)
  • (15)

Customer Reviews

  • (955)
  • (168)
  • (36)
  • (13)
  • (15)

No 5 Star Reviews yet

  • ButlerVerified buyer

    Easy to order came on time and colour as advised quality good

    Apr 19, 2024

  • KirstyVerified buyer

    These are a beautiful towel

    Apr 19, 2024

  • Elaine BacicVerified buyer

    Thankyou am happy with this product, l purchase many item from MyDeal because the products are great well priced and deliveries are always fast. Keep up the greawork MyDeal

    Apr 19, 2024

  • Jenny BaltrusaitisVerified buyer

    These sheets are so soft and beautiful. I will definitely be buying more!!

    Apr 19, 2024

  • Robin WilkesVerified buyer

    Very good happy with it

    Apr 18, 2024

  • Gavin frandsenVerified buyer

    Very comfortable sheets highly recommended

    Apr 18, 2024

  • WayneVerified buyer

    Purchased 2 Sets, Burgundy & Navy Have now Washed both sets twice & have Not lost any Colour, with Both still looking Perfect! A small amount of Fluff loss, but No More than expected for New Towls! Very Happy with the Purchase & Highly Recommend

    Apr 16, 2024

  • BevVerified buyer

    Excellent product, value for money, fast delivery

    Apr 15, 2024

  • KristyllVerified buyer

    Great soft large ✅

    Apr 15, 2024

  • Customer sandyVerified buyer

    [ found them to be very good for the monry wash up good

    Apr 15, 2024

Customer Reviews

  • (955)
  • (168)
  • (36)
  • (13)
  • (15)

No 4 Star Reviews yet

Customer Reviews

  • (955)
  • (168)
  • (36)
  • (13)
  • (15)

No 3 Star Reviews yet

Customer Reviews

  • (955)
  • (168)
  • (36)
  • (13)
  • (15)

No 2 Star Reviews yet

Customer Reviews

  • (955)
  • (168)
  • (36)
  • (13)
  • (15)

No 1 Star Reviews yet

Customer Reviews

  • (955)
  • (168)
  • (36)
  • (13)
  • (15)

No reviews yet

  • Once payment is confirmed, items will be dispatched the next business day.

  • Please allow up to 3-7 business days for delivery for most part of Australia

  • We ship across Australia, including major Capital cities Sydney, Melbourne, Brisbane, Adelaide, Perth, Canberra and most suburbs Nationwide

Returns / Change of Mind Policy:
We will accept returns for change of mind provided the return is from an Australian address, is submitted within 10 days from the date of purchase, the products have not been used and in original packaging. For health reasons pillows, quilts, underlays, bed toppers, mattress and pillowcases are non-returnable unless faulty. As such, you cannot return these even if they are unused under our change of mind policy. Please contact us to apply for change of mind return.

 

We will accept returns for faulty products. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. 

 

Warranty Policy: 
Novobay products come with a guarantee that can’t be excluded under the Australia Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitle to have the goods repaired or replaced if the products fail to be of acceptable quality and the failure does not amount to a major failure.

Novobay warrants that all the products will be free from manufacturing defects for a period of 1 year, commencing on the day of purchase.
If you wish to make a claim under the warranty, please contact us and we will help you to determine whether the product needs to be assessed and either arrange with you to have the product returned for assessment or make time to attend assess the product.