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Seller Profile

Our Time Australia Pty Ltd

1 product review
At Our Time Australia, where we are passionate about bringing style to family adventures. Our promise is to make your days picnicking, boating and relaxing on our stunning beaches just perfect...
 

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  • TaniaVerified buyer

    I love my new clutch it's great

    Jul 26, 2022

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We process orders on business days, with a standard turnaround of 24 - 48 hours, excluding public holidays in Victoria and Queensland. If you purchase any of the products on a non-business day, we will process the order on the next business day.

Delivery varies by location, please see the expected timeframe to receive your product below:

Metro: 1-4 business days

Regional: 1-6 business days

Due to the size of our products No delivery to PO Box addresses or Parcel Lockers.

We will happily refund within 30 days.

To be eligible for a refund, your item must:

  • Be unused and in the same condition that you received it in the original packaging
  • Be accompanied by your order number
  • Returned within 30 days, at your cost, using a trackable method of postage with the tracking method and tracking number emailed to Our Time quoting the order number
  • In the case of a warranty claim, it needs to be accompanied by a description and images of the fault.