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Seller Profile

PERA

Seller Rating
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86.79%
37 product reviews
PERA is a specialist retailer of luggage, backpacks, wallets, handbags and travel accessories. With an extensive online shop and over 26 stores across Australia, it is an independent specialist retailer with the world’s best and most trusted brands, such as ACE, American Tourister, BRIC'S, Delsey, Echolac, Hedgren, High Sierra, Lojel, Pierre Cardin, Samsonite, Tosca, Thule, and Victorinox to name a few. The next time you travel, make sure your first stop is PERA. We have stores in VIC, NSW, QLD and WA. Our stores have the widest range and best prices in Australia!
 

Customer Reviews

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  • JessicaVerified buyer

    well made, roomy, good as a carry bag for work

    Mar 27, 2024

  • RayVerified buyer

    Very roomy absolutely perfect quality hence thex10 yr guarantee from a trusted manufacturer

    Mar 11, 2024

  • MandiiVerified buyer

    Love this case. Wanted to upgrade to only slightly bigger than my medium Anter. Finally found this and it’s perfect. It is luxury to look at and feel. The interior is a clever design with the extra fabric on the cross straps that really holds everything down.

    Mar 05, 2024

  • Maria SarahVerified buyer

    Do u hv a bigger luggage in Lipault brand

    Nov 14, 2023

  • ZifiVerified buyer

    Fantastic suitcase. Japanese design quality and great dimensions for navigating busy airports, street paths and fitting into the boot of taxis. It fits heaps too and is ergonomically designed for easy lifting. It rolls like a dream too.

    Oct 18, 2023

  • TaniaVerified buyer

    Great backpack for carry on luggage. Fits heaps!

    Aug 13, 2023

  • HosamVerified buyer

    Quality and precisely described

    Aug 01, 2023

  • Graham Jeffery Verified buyer

    Excellent quality, the right size and great features.

    Jul 22, 2023

  • JulieVerified buyer

    Fabulous item, extremely well made with lots of clever storage pockets. Superb seller, item arrived very promptly and I was very happy with the price I paid.

    Jun 10, 2023

  • LydiaVerified buyer

    Prompt dispatch and delivery. The backpack is as described and is fairly spacious even though it looks small. Room for enough clothes for 7-10 days with a laptop pocket and deep front pocket as well. No side grab handle or lockable zippers but can use a lock with thinner straps to secure, and compression straps help keep shape.

    May 19, 2023

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We offer FREE* delivery on orders over $75 to many areas in Australia! For orders under $75, a flat shipping rate of $10 will apply. Additional delivery fees may apply for Western Australia, Northern Territory and Tasmania.

*This free delivery offer excludes orders to locations that are considered remote or regional as classified by our delivery providers.  To these locations, an additional shipping fee will be quoted on and will be provided to you before we despatch. 

Online Refunds and Returns

You can return an item for a refund, within 30 days of receiving your original order.

Products must be unused, in their original condition with their original packaging and sent back to PERA at the expense of the customer. Please include a copy of your receipt and reason for the return.  

 

 Exchange items

We are not able to offer an exchange on returned items. If you need a different size or colour, or you want a different item, just place a new order. That way it will get to you quicker too! We will refund the price you paid for your original item, back to the original account used.

The goods being returned are your responsibility until they reach our warehouse, so make sure your return is packed properly and can’t get damaged in transit. We recommend using registered post so that you can keep track of your parcel.

No return for change of mind is available on gift cards, special request orders, clearance items, when stock has been specifically obtained to meet your order or INSTORE purchases.

If you purchased your product online you must contact our office to arrange the exchange. 

 

What if my goods have arrived faulty?

To ensure that we only ship out products in perfect condition, our warehouses have strict quality control measures in place.  If you have received a damaged item (e.g. dented, or slashed), it is possible the damage has been caused during transit.  If there is a chance that this has occurred to your parcel, please contact us immediately upon receiving the item. PERA cannot be held responsible for transit-damaged items that are not claimed within this period.

If your goods have arrived with, or developed a fault that is covered under warranty, please see our Warranty Claims page for further information.