QNAshop

All stocks are locally stored in Sydney Australia, we normally dispatch your order 1-3 business days of receiving payment. 

Expected delivery time is 5-10 business days from day of dispatch.

We are not responsible for delivery delayed for factors beyond our control. Please make sure the receiver's name, address and phone number are correct. Missing or wrong information may cause delay, additional charge or lost. 

Please contact our customer service if you have any delivery question. 

Change of Mind Returns:

We want you to love your product so if you are not completely satisfied with your purchase let us know.

Most products come with a 30 day change of mind policy. If at any time within the first 30 days from purchase date you are not completely satisfied with your order, please contact us via your MyDeal Account for return approval. Once received and inspected, we will facilitate an agreed resolution.

Please Note:

• Postage is paid by the customer

• The product must be returned in the original packaging, accessories included

• We do not accept responsibility for return items until they reach our warehouse, so we strongly recommend using tracking and/or insurance for the delivery

• Fees may apply

Warranty Claims:

Most of our products are supported by a 3 month warranty. This warranty covers all manufacturer faults with the product. Some of our products may have a different warranty period, please check the product description for this. Should an issue arise with your order, please contact us via your MyDeal Account to raise a warranty claim.