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Seller Profile

Sello Products

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95.33%
18230 product reviews
We are an Australian-based importing and online retail company located in the south-east region of Melbourne. Our business has a wide range of products including living appliances, pet supplies, automobile accessories and fitness equipment. As we are located in Melbourne, our products can be handled and dispatched within 1 business day. We have a professional and enthusiastic team to operate our warehouse, and provide premium service to every customer. We endeavour to provide best the quality products and make every customer happy.
 

Customer Reviews

  • (12508)
  • (3599)
  • (930)
  • (391)
  • (802)

Customer Reviews

  • (12508)
  • (3599)
  • (930)
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No 5 Star Reviews yet

  • Angie pallettVerified buyer

    My dog loves this bed. She snuggles in and is very comfortable and warm. A nice bed at a great price.

    May 09, 2024

  • CustomerVerified buyer

    I love it you have the choice to vac it or just seal it which I have used for soups. I’m wasting less food now.

    May 09, 2024

  • JoanneVerified buyer

    Great my dog loves them

    May 09, 2024

  • SuzanneVerified buyer

    Great. Fish love it!

    May 09, 2024

  • GinaVerified buyer

    Dogs love their beds...Relaxing them straight away. Soft,comfy looking material. Dogs bury themselves and or their treats to find later Great value. Love 😍 them.

    May 09, 2024

  • Jodie CairnsVerified buyer

    I love it , it's absolutely wonderful n my cat loves it too 😊

    May 09, 2024

  • Torkay1951Verified buyer

    I was a bit confused when i received this doon as it did not state that it had wool and bamboo in it on the label but it is so soft and warm all my worries went ou the window. I am very happy with this product

    May 09, 2024

  • Debra RussellVerified buyer

    Very happy at how quick it was delivered to our rural address. We haven't had a chance to use it

    May 09, 2024

  • AnnmarieVerified buyer

    Great rug. Big warm and easy to keep clean

    May 09, 2024

  • Sheila JonesVerified buyer

    I really liked the bargain price

    May 08, 2024

Customer Reviews

  • (12508)
  • (3599)
  • (930)
  • (391)
  • (802)

No 4 Star Reviews yet

Customer Reviews

  • (12508)
  • (3599)
  • (930)
  • (391)
  • (802)

No 3 Star Reviews yet

Customer Reviews

  • (12508)
  • (3599)
  • (930)
  • (391)
  • (802)

No 2 Star Reviews yet

Customer Reviews

  • (12508)
  • (3599)
  • (930)
  • (391)
  • (802)

No 1 Star Reviews yet

Customer Reviews

  • (12508)
  • (3599)
  • (930)
  • (391)
  • (802)

No reviews yet

  • Estimated Delivery Time Frame:

    • Melbourne/Sydney/Adelaide/Brisbane: 3-5 business days

    • All other locations: 7-10 business days

  • NOTE: No delivery to PO Box addresses or Parcel Lockers (please provide residential or business address at checkout)

  • We ship across Australia, including major cities like: Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle and the Gold Coast

Returns Policy

For change of mind returns, please contact our customer service for instructions. If for any reason you are unsatisfied with your item, we will exchange your product or refund the purchase price less any shipping fees. (Cancelling your order when it is in transit counts as a return.)

You may return your purchase within 30 days of the ship date. All items must be returned in exact condition including in the original packaging. You are responsible for return shipping costs.

Warranty Policy

We have strict quality control but sometimes goods arrive to you that are not working as intended. We back everything we sell with a minimum one-year warranty (from sale date) that covers:

  • defects in manufacturing, and

  • not being fit for purpose.

And will be voided for things such as:

  • normal wear and tear

  • damage caused by accidents, misuse, negligence, lack of maintenance, carelessness, natural disasters, kids, pets and so on

  • commercial use of non-commercial equipment (unless allowed by the manufacturer)

  • modification by an unauthorised person

When returning a product under warranty you can either get your product:

  • repaired,

  • replaced, or

  • refunded

To return a product under warranty, get in contact with our customer service team and they will be happy to help you. We pay for return shipping costs for all genuine warranty returns.