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Seller Profile

Sello Products

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gold Seller
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95.33%
18215 product reviews
We are an Australian-based importing and online retail company located in the south-east region of Melbourne. Our business has a wide range of products including living appliances, pet supplies, automobile accessories and fitness equipment. As we are located in Melbourne, our products can be handled and dispatched within 1 business day. We have a professional and enthusiastic team to operate our warehouse, and provide premium service to every customer. We endeavour to provide best the quality products and make every customer happy.
 

Customer Reviews

  • (12497)
  • (3597)
  • (930)
  • (391)
  • (800)

Customer Reviews

  • (12497)
  • (3597)
  • (930)
  • (391)
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No 5 Star Reviews yet

  • MarianneVerified buyer

    My dog really loves it as the last bed she had was too small. She can stretch out and is snug in there

    May 07, 2024

  • Jo-Anne Verified buyer

    My mini schnauzer X chihuaha Miss Maggie loves her new bed. 💕

    May 07, 2024

  • MareeVerified buyer

    Very satisfied

    May 07, 2024

  • DebraVerified buyer

    Brought this for my dog she settles so well in her new bed best pet bed that I have purchased

    May 07, 2024

  • LindaVerified buyer

    I love this product I also have one on my bed. So much better with the straps, stays on the mattress much better. The only problem was the length of time it took for it to arrive.

    May 07, 2024

  • MarieVerified buyer

    Abby loves her bed.

    May 07, 2024

  • PeterjstaplesVerified buyer

    As advertised Very happy

    May 06, 2024

  • StevenVerified buyer

    dog loves it and great value steve

    May 06, 2024

  • DarrenVerified buyer

    Happy with it

    May 06, 2024

  • EdithVerified buyer

    Great product as described works extremely well for what I required& as always prompt delivery & value for money

    May 06, 2024

Customer Reviews

  • (12497)
  • (3597)
  • (930)
  • (391)
  • (800)

No 4 Star Reviews yet

Customer Reviews

  • (12497)
  • (3597)
  • (930)
  • (391)
  • (800)

No 3 Star Reviews yet

Customer Reviews

  • (12497)
  • (3597)
  • (930)
  • (391)
  • (800)

No 2 Star Reviews yet

Customer Reviews

  • (12497)
  • (3597)
  • (930)
  • (391)
  • (800)

No 1 Star Reviews yet

Customer Reviews

  • (12497)
  • (3597)
  • (930)
  • (391)
  • (800)

No reviews yet

  • Estimated Delivery Time Frame:

    • Melbourne/Sydney/Adelaide/Brisbane: 3-5 business days

    • All other locations: 7-10 business days

  • NOTE: No delivery to PO Box addresses or Parcel Lockers (please provide residential or business address at checkout)

  • We ship across Australia, including major cities like: Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle and the Gold Coast

Returns Policy

For change of mind returns, please contact our customer service for instructions. If for any reason you are unsatisfied with your item, we will exchange your product or refund the purchase price less any shipping fees. (Cancelling your order when it is in transit counts as a return.)

You may return your purchase within 30 days of the ship date. All items must be returned in exact condition including in the original packaging. You are responsible for return shipping costs.

Warranty Policy

We have strict quality control but sometimes goods arrive to you that are not working as intended. We back everything we sell with a minimum one-year warranty (from sale date) that covers:

  • defects in manufacturing, and

  • not being fit for purpose.

And will be voided for things such as:

  • normal wear and tear

  • damage caused by accidents, misuse, negligence, lack of maintenance, carelessness, natural disasters, kids, pets and so on

  • commercial use of non-commercial equipment (unless allowed by the manufacturer)

  • modification by an unauthorised person

When returning a product under warranty you can either get your product:

  • repaired,

  • replaced, or

  • refunded

To return a product under warranty, get in contact with our customer service team and they will be happy to help you. We pay for return shipping costs for all genuine warranty returns.