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Seller Profile

Sello Products

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95.33%
18267 product reviews
We are an Australian-based importing and online retail company located in the south-east region of Melbourne. Our business has a wide range of products including living appliances, pet supplies, automobile accessories and fitness equipment. As we are located in Melbourne, our products can be handled and dispatched within 1 business day. We have a professional and enthusiastic team to operate our warehouse, and provide premium service to every customer. We endeavour to provide best the quality products and make every customer happy.
 

Customer Reviews

  • (12532)
  • (3602)
  • (933)
  • (393)
  • (807)

Customer Reviews

  • (12532)
  • (3602)
  • (933)
  • (393)
  • (807)

No 5 Star Reviews yet

  • Francis EnglandVerified buyer

    I bought three and the dogs and cat love them. So soft and comfy.

    May 14, 2024

  • Peter TreziseVerified buyer

    Great the child Loved it

    May 14, 2024

  • Peter TreziseVerified buyer

    Works a treat

    May 14, 2024

  • CarolynVerified buyer

    Just what I needed

    May 14, 2024

  • ZeliaVerified buyer

    This shair is useful

    May 14, 2024

  • MarianaVerified buyer

    I loved it so much, such comfort

    May 13, 2024

  • Jenny NobleVerified buyer

    Very sturdy, works very well. No marks on tile floors, very impressed.

    May 13, 2024

  • HelenVerified buyer

    My cat loves the bed.

    May 13, 2024

  • Colleen CorkillVerified buyer

    My dogs love it

    May 13, 2024

  • Madeleine BroadhurstVerified buyer

    I found this item to be exactly as described - very soft and Cassie loves it.

    May 13, 2024

Customer Reviews

  • (12532)
  • (3602)
  • (933)
  • (393)
  • (807)

No 4 Star Reviews yet

Customer Reviews

  • (12532)
  • (3602)
  • (933)
  • (393)
  • (807)

No 3 Star Reviews yet

Customer Reviews

  • (12532)
  • (3602)
  • (933)
  • (393)
  • (807)

No 2 Star Reviews yet

Customer Reviews

  • (12532)
  • (3602)
  • (933)
  • (393)
  • (807)

No 1 Star Reviews yet

Customer Reviews

  • (12532)
  • (3602)
  • (933)
  • (393)
  • (807)

No reviews yet

  • Estimated Delivery Time Frame:

    • Melbourne/Sydney/Adelaide/Brisbane: 3-5 business days

    • All other locations: 7-10 business days

  • NOTE: No delivery to PO Box addresses or Parcel Lockers (please provide residential or business address at checkout)

  • We ship across Australia, including major cities like: Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle and the Gold Coast

Returns Policy

For change of mind returns, please contact our customer service for instructions. If for any reason you are unsatisfied with your item, we will exchange your product or refund the purchase price less any shipping fees. (Cancelling your order when it is in transit counts as a return.)

You may return your purchase within 30 days of the ship date. All items must be returned in exact condition including in the original packaging. You are responsible for return shipping costs.

Warranty Policy

We have strict quality control but sometimes goods arrive to you that are not working as intended. We back everything we sell with a minimum one-year warranty (from sale date) that covers:

  • defects in manufacturing, and

  • not being fit for purpose.

And will be voided for things such as:

  • normal wear and tear

  • damage caused by accidents, misuse, negligence, lack of maintenance, carelessness, natural disasters, kids, pets and so on

  • commercial use of non-commercial equipment (unless allowed by the manufacturer)

  • modification by an unauthorised person

When returning a product under warranty you can either get your product:

  • repaired,

  • replaced, or

  • refunded

To return a product under warranty, get in contact with our customer service team and they will be happy to help you. We pay for return shipping costs for all genuine warranty returns.