Seller Profile
great design easy to do
Apr 10, 2023
great design .Looks really good finished. took 2 days. 12 hrs.
Apr 04, 2023
Everything I expected
Feb 26, 2023
Shipping Policy
All orders are shipped within a maximum of 3 business days from order being placed.
Shipping is estimated between 2 and 14 days, depending on buyer location.
Most arrive within 2-7 days.
If your order still hasn't arrived after 14 business days please contact us so we can investigate.
Most items are sent with Australia Post. Some bulky items may be sent via one of our other Couriers .
Domestic Customers
Unless written Instructions are Placed in the Customer Instruction box that Signature on delivery is not required, and understand that by not having it will be at the Customer Understanding that Talisman Hobbies will not be Responsible For the parcel going missing once delivered.
But that Talisman Hobbies has the discretion to remedy the situation. T
Talisman Hobbies will have the discretion to put Signature on delivery if no written customer instructions are left.
EXPRESS POST
Express Post Items will leave our business same day if ordered before 3.00 pm, Mon- Friday
if the order is done after this time or on a weekend or public Holiday,It will go out the next business day,
Once the article is l handed over To Aust Post or a courier Talisman Hobbies are not responsible for any delays why the order is in transit.
Delivery Period Means when the Product is in stock, and the maxium time we have set to process your order.
What can be returned?
All items may be returned provided they have not been used, altered or damaged. For example, cross stitch patterns that you have started working on cannot be returned, but items in their original packaging can be.
When do items need to be returned by?
All returns must be received back within 30 days of original purchase date. Sale items must be received back within 14 days of original purchase date.
Where do items need to be returned to?
Please contact us via your MyDeal account. Please ensure your contact details are on the return.
How should items be returned?
Return postage costs for all change of mind returns are at the customer's expense. In the rare event that the wrong item or the item is faulty or not as described, we will cover return postage.
Credit for returns?
We will refund the original item cost in full via the same method the original payment was processed. Postage or shipping costs from Talisman Hobbies to the customer (where applicable) are not refundable.
Custom made Items?
Unless faulty no refund will be given
"No order may be canceled, modified or deferred without the prior written consent of the Company (which is at the Company’s sole discretion). If such consent is given it is, at the Company’s election, subject to the Company being reimbursed all losses, including loss of profits, and paid a cancellation fee (being not less than 20% of the invoice price of the Goods). We do not give a refund or exchange for change of mind"
Payments
Domestic Customers
The Order will be sent out once the money has cleared.
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