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Seller Profile
Super value for genuine Aussie Uggs and sooooooo comfortable and warm on these chilly mornings.
Jun 28, 2023
Shipping Times: Please allow time for your order to arrive as expressed in Australia Post & DHL terms & conditions. Ugg Australia® has teamed up with the Australia Post & DHL delivery services to provide a sign on delivery post service for all orders. This will require a customer signature for proof of delivery. If no one is present when Australia Post attempts delivery, they will leave a calling card and make the consignment available from collection from a nearby Australia Post retail outlet. For more information about Australia Post, please visit www.auspost.com.au or via their customer call centre on 13 13 18. For more information about DHL, please visit www.dhl.com or via their customer call centre on 13 14 06.
Calculate delivery time: Once goods are shipped, you can work out the general delivery time, by using our postcode 3026 and entering your postcard here. Australia Post - Work out delivery time or DHL Express - Work out delivery time.
Tracking your order: To track your Australia Post package enter the tracking number here.To track your DHL package enter the tracking number here. Note, sometimes the package is not scanned at all depots and may be intransit ahead of the data shown. Track your Australia Post parcel or Track your DHL parcel. Should you have any further questions, contact us on our Contact Form
INDOOR SOLES - EVA (cms) |
OUTDOOR SOLES - TPR (cms) |
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OUR SIZE | US | UK | EURO | INNER | OUTER | INNER | OUTER |
5 | 4 | 2 | 35 | 21.5 | 23.7 | 20.5 | 24 |
6 | 5 | 3 | 36 | 22.5 | 24.7 | 21.5 | 25 |
7 | 6 | 4 | 37 | 23.5 | 25.7 | 22.5 | 25.5 |
8 | 7 | 5 | 38 | 24 | 26.5 | 23.5 | 26.5 |
9 | 8 | 6 | 39 | 25 | 27.3 | 24.5 | 28 |
10 | 9 | 7 | 40 | 25.5 | 28.2 | 25.5 | 29 |
11 | 10 | 8 | 41 | 26.5 | 29 | 26.5 | 29.5 |
INDOOR SOLES - EVA (cms) |
OUTDOOR SOLES - TPR (cms) |
||||||
OUR SIZE | US | UK | EURO | INNER | OUTER | INNER | OUTER |
7 | 6 | 5 | 39 | 25 | 27.3 | 25 | 28 |
8 | 7 | 6 | 40 | 25.5 | 28.2 | 25.5 | 29 |
9 | 8 | 7 | 41 | 26.5 | 29 | 26.5 | 29.5 |
10 | 9 | 8 | 42 | 27.5 | 30 | 27.5 | 30 |
11 | 10 | 9 | 43 | 28 | 30.8 | 28.5 | 30.5 |
12 | 11 | 10 | 44 | 28.5 | 31.7 | 29.5 | 31.5 |
13 | 12 | 11 | 45 | 29.5 | 32.6 | 30.5 | 32.5 |
14 | 13 | 12 | 46 | 30.5 | 33.5 | 31.5 | 33.5 |
OUR SIZE | US | UK | EURO | OUTER (cm) |
5-6 | 1-2 years | 4-5 | 20-22 | 17 |
7-8 | 2-3 years | 6-7 | 23-24 | 17.8 |
9-10 | 3-4 years | 8-9 | 25-27 | 19.5 |
11-12 | 5-6 years | 10-11 | 28-30 | 21 |
13-1 | 7-8 years | 12-13 | 31-32 | 22.2 |
2-3 | 9-10 years | 1-2 | 33-34 | 24 |
OUR SIZE | US | UK | EURO | OUTER (cm) |
Small | 0-6 months | 0 Baby | 16 | 9.7 |
Medium | 6-12 months | 1 Baby | 17 | 11 |
Large | 1-2 years | 2 Baby | 18 | 13 |
X-Large | 2-3 years | 3 Baby | 19 | 15 |
XX-Large | 3-4 years | 4 Baby | 20 | 18 |
Please choose your products carefully! - we do offer free repair or exchange of incorrect or faulty product, as outlined in the ACCC, Consumer rights & guarantees if the product received is within our 3 month warranty. If you receive a product which is not as originally ordered, please contact us on our Contact Form , with details of your original purchase, including order confirmation receipt. We will send you a Returns Authorisation form link and Australia Post return label. Please include your order number with the product upon return to us and follow our instructions from the email you receive from us for exchanging an item. We only offer refunds for issues that can not be resolved with a repair or exchange.
Please choose your products carefully! - we do offer a free exchange of incorrect or faulty product, as outlined in the ACCC, Consumer rights & guarantees if the product received is within our 3 month warranty. We offer one exchange of size with postage covered by Ugg Australia®. Any additional change of size requires the postage to be covered by the customer. We do not offer exchange for a cheaper item with a partial refund. The item must be exchanged for an item of the same price. Please contact us on our Contact Form and quote your order number to enquirer about an exchange of size. Please notify us of any discrepancies immediately upon arrival, to ensure the product is returned within a 14-day period from time of purchase, as shown on the order confirmation.
We do not exchange or provide credit for ‘change of mind’.
Important note: Only 'Authorised Retailers' have the rights to re-sell our products, if you are found to be a re-seller, we will reserve the right to cancel your order.
Try before you buy: The shape of people’s feet vary: Even when people have feet of the same length, each may differ in foot width, height of instep, heel size and depth of arches and may require different sizes to suit. When buying boots, keep in mind differing variations of each individual's foot dimensions, when selecting products that will be best for your size.
We do not provide refunds, returns or exchanges for Discontinued items.
If you receive a product which is damaged, please contact us at our Contact Form with details of your original purchase and order number. Select the Damage or repair enquiry on the form and specify the fault with detail. We will send you a Returns Authorisation form link and Australia Post return label. Please include your order number with the product upon return to us and follow our instructions from the email you receive from us for repairing an item. We use the Australia Post delivery service, please check their website for shipping & tracking options.