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Seller Profile

Value Box Buys

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platinum Seller
A seller's rating is an overall score calculated from performance metrics. Learn More
96.93%
1862 product reviews
ValueBoxBuys is Australia's leading online retailer and savings superstore. We are proudly based in Sydney, Australia, and are 100% Australian-owned and operated business, and have been selling a wide range of products nationally since 1995. We are the go-to place for all things relating to the heart-of-the-home, hardware, personal care, pets, cleaning, stationery, garden tools & accessories, to kitchenware, beauty, arts & crafts, books and puzzles… the list is endless!. We offer top brands, detailed product descriptions, and images to guarantee you find the product you're looking for. We have a great customer support team; prompt delivery, and outstanding after-sales service.
 

Customer Reviews

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Customer Reviews

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No 5 Star Reviews yet

  • Sammy Sennett-BrophyVerified buyer

    Amazing perfect size will buy another one when it becomes available

    Jul 25, 2024

  • HELEN TOWNSENDVerified buyer

    The product seems pretty good, fits mattress well, is good for small children

    Jul 21, 2024

  • LoganVerified buyer

    This is great, tastful to be left out on the bench

    Jul 19, 2024

  • LoganVerified buyer

    Handy, and great case will be useful after use of screws

    Jul 19, 2024

  • LoganVerified buyer

    Top quality

    Jul 19, 2024

  • Letuu TamaruaVerified buyer

    Good value for money

    Jul 16, 2024

  • Letuu TamaruaVerified buyer

    Good value for money

    Jul 16, 2024

  • Ong AnnieVerified buyer

    Easy to use MY Deal website. Responsive and prompt deliver from seller.

    Jul 15, 2024

  • MichelleVerified buyer

    Perfect size and quality, only disappointment is they are sold out. I want to purchase a second one.

    Jul 14, 2024

  • Peter weichboldVerified buyer

    Excellent prompt service and delivery. Great price and product.

    Jul 10, 2024

Customer Reviews

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No 4 Star Reviews yet

Customer Reviews

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No 3 Star Reviews yet

Customer Reviews

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No 2 Star Reviews yet

Customer Reviews

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No 1 Star Reviews yet

Customer Reviews

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No reviews yet

All items are dispatched from our Warehouse facility in Sydney.

Delivery varies by location; please see the estimated timeframe to receive your product below.
(These estimates are based on normal delivery timeframes outside of seasonal periods such as Christmas)

  • Metro: 1-4 business days

  • Regional & Interstate: 2-7 business days

  • Regional/Rural: 3-14 business days

Please be advised:

All delivery timeframes are not guaranteed. The above information is a guideline only, not guaranteed and subject to change due to unforeseen incidents and circumstances beyond our control. Truck availability to remote areas may extend delivery timeframes significantly up to a month. 

No deliveries to PO Box addresses or Parcel Lockers.

If you are unavailable at the time of delivery, re-delivery fees may apply.

Returns/change of Mind

Change of Mind

  • Customers must cover their own return should they simply change their mind about purchased goods or services.

  • To be eligible for a return for full refund, your item must be:

    • unused and in the same condition that you received it

    • in the original packaging.

  • Our Change of Mind policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Damaged, Faulty or Incorrect Items

Warranty Policy: 12 months

  • Please ensure to take photos of the damaged or incorrect item prior to contacting our service team.

  • If you have received your item damaged or faulty, we can offer a refund or replacement for the number of items that are damaged/faulty.

    • Any products that have become damaged due to misuse by the consumer will not be covered.

  • If you have received an incorrect product, we can offer a refund or replacement on the return of the product.

    • To be eligible for a return for full refund/replacement, your item must be:

      • unused and in the same condition that you received it

      • in the original packaging.