Thousand Chapter Helmet
10% Coupon
10% Coupon
10% Coupon
10% Coupon
Secret PopLock lets you access the hidden channel behind the logo mark and pop your U-lock or chain lock through.
50-lumen magnetic taillight turns on automatically when magnetically attached to the helmet or multi-use adapter, letting you ride smoothly from day to night; USB-rechargeable.
Rotational motion can cause brain injuries; with MIPS, a low-friction layer slides 10 to 15mm in all directions, reducing rotational motion to the brain during impact.
Visor (which has a premium finish) reduces glare, increases your field of vision.
Integrated dial fit system offers precise adjustments for a perfect fit.
One-handed magnetic fastener makes for easy and pinch-free buckling and unbuckling.
8 strategically placed vents actively capture airflow and pass it through interior cooling channels to keep you cool on longer rides.
Engineered with in-mold construction for strength and durability that won't weigh you down.
Return the unused merchandise in it’s original condition within the unopened box or carton, to our showroom at Unit 2, 2938 Logan Road, Underwood 4119 or call us on 1300 948 605.
We must be notified within 3 days from receipt of delivery or pick up that you wish to return the item.
Once the return is received and inspected by our sales team, we will contact you to complete the process.
If you are still concerned and not sure what scooter is right for you, why not head over to our Buyers Guide or just give us a call?
Due to the nature of this product we can only accept warranty claims for items that are Dead on Arrival (DOA).
We must be notified within 3 days from receipt of delivery to be eligible for exchange.
To claim for warranty of faulty products. We need:
Once the return is received and inspected by our mechanics for a warrantable claim from the supplier, we will inform you that we have received your returned item. If you are approved for a warrantable claim, then we will attempt to repair or replace the faulty part/scooter in the first instance. Any replacement or refund requested may be considered by management within Australian Consumer Law guidelines.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If the product is deemed not faulty, customers need to pay postage to get the product resent or combined to ship with next order.
You have 3 days to decide if you have bought the right scooter. We offer free advice online, through facebook or call and speak with us direct on 1300 948 605. If in 3 days you decide what you have bought isn’t quite right, simply return it to us in unused condition, at your own cost, if shipped.
Please note, refunds are completed by EFT payment only. Cash refunds are not possible.
If you haven’t received a refund yet, please be aware some financial institutions can take up to 7 business days to facilitate a refunded transfer of funds.
There is usually some processing time before a refund is posted.
We only exchange items if they are not damaged, as per the above conditions.
This Limited Warranty covers all manufacturing faults, defects in material and workmanship of the Product arising or occurring as a result of your normal and ordinary use of the Product. In the event a defect covered by this Limited Warranty occurs, iScoot will repair or replace your Product in accordance with the terms of this Limited Warranty (if a repair is not possible).
The applicable period for the Limited Warranty begins from the purchase date of the product from iScoot. The Warranty does not apply if the Scooter is being used as a courier vehicle (e.g. Uber Eats, Deliveroo, etc). This warranty is not transferrable if the unit is sold to a third party.
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Vehicle Body: 12 months/1000kms |
Electrical Components: 120 days |
Battery: 6 months |
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iScoot's 3.2.1 Extended Warranty is Australia's only 3-year limited warranty on electric scooters. It covers:
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Vehicle Body: 3 years/3000kms |
Electrical Components: 2 years/2000kms |
Battery: 1 year/1000kms |
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*3.2.1 Extended Warranty Exclusions conditions as per iScoot Limited Warranty
**Can be purchased up to 14 days after the scooter's purchase date
*** Warranty void if recommended iScoot Servicing Schedule isn't adhered to.
****3.2.1 Extended Warranty is FREE with our Carbon range.
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