vidaXL Bed with Memory Foam Mattress Metal Home Bed Base Multi Colours/Sizes
Create an elegant and classic look in your bedroom with our stylish bed!
The bed frame has a solid construction made of steel and a slatted base is included. The sturdy plywood slats offer the needed support and are highly comfortable. The stylish design adds to the bed's modern style. With all these combined features, you will certainly have a good night's sleep! The bed frame needs assembly.
The included memory foam mattress, extra thick at approximately 17 cm, is incomparably comfortable and dense. It will quickly return to its original shape after use. The mattress automatically distributes your weight and reduces stress on your body's pressure points. It's highly recommended for soothing joint pain, insomnia, back pain and neck pain. The mattress is made up of 5 layers, from top to bottom: a polyester fabric cover, 2 cm 40D memory foam, 14 cm 22D foam, 1 cm 20D foam and a polyester fabric cover.
Note: For hygienic reasons, the mattress cannot be returned if the packaging has been opened or removed.
Returns Policy
We uphold a commitment to excellence and strive to ensure that the product you receive aligns with the details provided on our product page. Our goal is to ensure your satisfaction, and we want you to cherish your purchase.
However, we understand that circumstances may lead to a change of heart or an acknowledgment that the product is not a perfect fit. In such instances, we are here to assist you. If you decide to return the product within 30 days from the date of receipt, we will gladly facilitate a refund for the product (excluding shipping costs).
Your responsibilities in this process include:
Covering the return shipping cost to our warehouse.
Ensuring the item is returned in 'as-new' condition.
The criteria for 'as-new' condition entail that the item must:
Remain unused.
Be unassembled.
Be devoid of any damage.
Include all original packaging.
Have undamaged packaging.
Contain all unopened tools and hardware.
Include assembly instructions.
To initiate the return process, follow these steps:
Notify us of your intent to return via the Contact Us link.
Organize the return shipment to the sender.
Once received, our inspection team will assess the 'as-new' condition.
If confirmed, we will process the refund on the product (excluding postage) and notify you.
If the product is damaged or cannot be restocked, we will process a partial refund and notify you.
Please be aware that returns cannot be made in person at our depot, office, or warehouse facilities.
For damaged items in transit:
While we take precautionary measures in packaging, transit mishandling can still occur. If you observe damage to the protective carton upon delivery, such as dents, holes, or wetness, kindly take photos of the damage, we recommend not accepting the delivery, and contacting us immediately.
Our commitment is to assist you at every stage of your order, ensuring that both our products and service quality meet your expectations. If you need assistance with a return, please contact us, and we will be more than happy to help.
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