Zeno Cycling Kit

Change of Mind Returns:

If you are not satisfied with your purchase, you can return your order within the timeframes outlined below to receive a full refund, exchange or credit (excluding shipping fees).

• Full priced items: 30 days from delivery
• Promo/Sale items: 14 days from delivery

We do not offer change of mind returns for products reduced to clear.

The product must be in brand new & unused condition and in the state you received it, preferably in the original packaging. Of course, we understand that the product can be taken out of the packaging to see if it is according to your expectations. However if the product is damaged during opening, assembly or trial, there is a chance that you won't get the full refund or credit.

Please contact us via your MyDeal Account for return approval. Once received and inspected, we will facilitate an agreed resolution.

For hygiene reasons we are unable to offer change of mind returns on the following product types:

• Cot mattress
• Bassinet/cradle mattresses
• Change mats
• Mattress protectors
  
• Pillows

Warranty Claims:

All of our products come with a Manufacturer's Warranty, minimum of 12 months. Many of our products come with 2, 3 or 5 year warranties. If the warranty period is not included in the product listing, please contact us and we will confirm the warranty period. To raise a warranty claim please contact us via your MyDeal Account.  

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