BigBuddy 2-in-1 Pet Stroller & Crate Combo - Crystal Teal
10% Coupon
One stroller, endless possibilities: ready for every versatility
Enhance your pet outings with the BigBuddy pet stroller and soft crate combo, a 2-in-1 large pet stroller designed for versatility and convenience, especially for dogs with long legs. Ideal for vet visits, playdates, road trips, or weekend getaways, its quick-connect design allows easy detachment of the portable soft dog crate from the stroller, perfect for pet owners on the go. The patented latch design ensures smooth entry and exit, while the large soft dog crate offers ample relaxation space. With a built-in hammock for kittens and room for two cats, this pet stroller-crate guarantees a comfortable and stylish ride for all your furry companions.
Features:
Functional design
Certified and tested: Through extensive testing, the BigBuddy pet stroller-crate has earned certification for meeting the strict EU EN1888 standard, guaranteeing its durability and safety during pet transportation.
Sturdy construction: This large soft-sided dog crate-stroller is certified for quality assurance, including Environmental Stress Cracking Resistance (ESCR).
EVA wheels: Perfect for urban environments and indoor use, these wheels are both lightweight and durable. They provide smooth maneuverability, making them an excellent pet stroller for large dogs, guaranteeing a comfortable and effortless ride on different terrains.
Ball bearings: The stroller wheels are equipped with ball bearings, ensuring smooth and stable rotation. This reduces friction and increases load capacity, enhancing the stroller’s durability. The design minimizes wear and tear, making it easier to push the large dog pet stroller and providing a comfortable, effortless ride for both pet and owner, improving the overall travel experience.
Replaceable parts: All Ibiyaya pet stroller wagons are designed with replaceable parts, including wheels, fabric, and brakes.
Safety:
Comfort:
Specifications:
Recommended weight limit: 25kg or 55 lbs / hammock: 5kg or 11 lbs
N.W.: 8kg or 17.6 lbs (Cabin: 3.1kg or 7 lbs; Stroller frame: 5.2kg or 11.5 lbs)
Cabin dimension: L55 W38 H45 (cm) or L22 W15 H18 (in)
Overall dimension: L75.5 W61.5 H102 (cm) or L30 W24 H40 (in)
Folded dimension: L61.5 W33 H57.5 (cm) or L24 W13 H23 (in)
Cabin folded dimension: L56 W43 H15.5 cm or L22 W17 H6 (in)
Frame material: Aluminum and Steel Hybrid
Wheels: Ethylene vinyl acetate (EVA)
Included Accessories: Safety tether x1, Diaper hole cleaning pad, Hammock for kittens, Removable handle straps x2
Colour: Crystal Teal
Returns
We guarantee that the product you receive is without faults and can be utilised for the intended purpose.
Your complete satisfaction is our top priority! We accept change of mind returns within 60 days of the sale date. If your product is damaged or not as described we will gladly exchange it for an alternative or provide a refund. All we ask is that the product is not used or expired, is in the same condition you received it and is in the original box and/or packaging. If a product is dead on arrival, please let us know within 7 days of receipt.
For products under warranty, please get in touch and we will help with repairs or returns.
For all returns inquiries, please contact us. Once your return is received, you will receive a refund (excluding the original and return postage), along with an email confirmation, or an exchange, as per your request.
Please allow up to 14 days from receipt of returned products for refunds to be made.
Return to Sender: Any item that is marked Return to Sender for any reason (for example, refusal at address, incorrect address or unclaimed) will be refunded upon return to our warehouse.
Change of Mind returns: We understand, it happens to all of us from time to time. We will provide refunds for your return as long as it is in "as-new" condition, including its original internal and external packaging and user manuals. Returns will be refunded, minus the original shipping fees.
Making changes and cancelling an order: Please take care when placing orders. Customer service is our highest priority for the large number of orders we process every day. Unfortunately, due to the nature of our automation, we are unable to make changes or cancel orders once they are placed. Orders are processed in real time by a 3rd party so that we can get them to you accurately and quickly.
If you need to change your order, please let our team know and we will let you know our returns process. It is important that you do not return your order via “Return to Sender” as this will incur delays.
In cases of "change of mind" or wrong item or size has been selected, we will accept returns as long as the item purchased is in its original packaging and condition.
Change of mind returns cannot be accepted if the product is no longer in brand new, resellable condition. The product will need to be returned in its original condition with all packaging and user manuals so it can be sold as new.
Faulty and Damage.
If a product has been deemed to be damaged or defective on arrival, we (or our local distributor / manufacturer, if applicable) will replace a product or product part if it is found to be either damaged or not working correctly when it is received. Refunds are not provided for products damaged after delivery.
We request that you retain the packaging your items comes in for the duration of the warranty period so that, in the unlikely event that you will need to return an item for repair or replacement, you will have adequate packaging available to do so.
Goods returned for refund or exchange must be received within 60 business days from the date of purchase and are subject to the following criteria:
- All goods returned must be in new, unopened condition with all seals intact.
- Used, damaged or soiled returns will not be accepted and will be returned at the customer’s expense.
- Customers are responsible for postage costs associated with returning goods for refund or exchange (errors excluded).
- Lucky Pet accepts no responsibility for loss or damage caused during return transit.
As per consumer law we are unable to accept returns on items such as toys and other items where health and safety regulations prevent us from being able to re-sell items. (Excluding warranty items or any cases we make an error).
A refund or replacement will not be provided if products are being misused, mishandled or mistakenly installed. Customers are responsible for following the instructions and advice given by the manufacturers. We thank you as by co-operating with our procedure we can ensure an easy return or warranty claim process.
Returns and refunds will be processed within fourteen business days of receipt of the returned item/s.
Please do not return items by COD or Return to Sender - contact us before you return anything.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.
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