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1. Place the collar ring on the rim of the WAX HEATER.
2. Remove the plastic lid from the WAX HEATER.
3. Adjust the wax-can holder on the wax-can for easy handling.
4. Turn the temperature control knob and set the dial on HI until the wax achieves a liquid consistency. This process lasts approximately 25 minutes. For faster heating place the lid on the warmer.
5. Once liquid, place the dial in middle place. The temperature will remain constant throughout the day. It is important to test the temperature of the wax by placing a small quantity on the inside of wrist, adjusting the dial accordingly.
6. When the wax is finished, lift out the can. Using the wax-can holder while the warm is still warm.
7. Turn the warmer off every evening by full turning the dial counter clock wise. Cover the warmer with the clear lid to keep the wax dust-free.
8. To clean the warmer, use wax clean with the machine off and while the warmer is still slightly warm.
9. For a new usage, repeat steps 1 to 8.
Plug type: AU Plug
Color: White
Material: Plastic
Rated Power Voltage: 100W,100-110V/220-240V
Frequency: 50/60Hz
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Change of Mind
For change of mind return and refund requests there are 14 days after your item shows delivered to send us the request. Please note the return postage is not covered. Once the returned item has arrived we'll examine the condition of the goods. Once it has passed the examination process we'll issue the refund deducting the original postage cost.