Order cut off dates for order delivery before Christmas
Dispatch Closure Over the Holiday Period:
[NSW, QLD, VIC, SA, WA] - Warehouses from these states will be closed on December 23 to December 26 and December 30 to January 1. During this period, there will be no dispatch of orders.
Delivery varies by location, please see the expected timeframe to receive your product below:
Metro: 1-5 Days
Regional: 3-7 Days
Orders are required to be signed upon delivery unless authority-to-leave (ATL) is provided.
Each Emma Comfort Mattress comes with a 10 year warranty on the dimensional stability and durability of the mattress core. This warranty is valid from the date you receive your new Emma Comfort Mattress, and is valid for the first 10 years of use. Terms and conditions apply.
If you have a problem with your mattress that is covered in the 10 year warranty, please contact our customer service team and provide us with corresponding photos of the affected product and we will swap it with a brand new Emma Comfort Mattress.
Your brand new Emma Mattress will be delivered directly to your door completely free of charge!
Once your new Emma Mattress arrives, you will have 100 nights to decide whether or not it’s the perfect mattress for you. If you like it, you simply keep it.
If your Emma Mattress does not suit you, feel free to return it. Just contact us via email, and we'll collect it at your delivery address at no cost to you.
We will refund you the full amount. Don't worry, there are no hidden fees.
Estimated Delivery Time Frame: Metro 1-3 days, Regional 5-7 days