The Fanvil X2P IP Phone is designed for call center environments and features an innovative design, high performance and product efficiency. It is easy to use and provides an easy interface to dial to your clients and or customers.
FEATURES
• 2.8 inch (320x240) color-screen LCD
• HD Voice
• Power over Ethernet (PoE)
• Support RJ9 and 3.5mm headset port
• Support EHS Wireless Headphone
• Support use the phone for the foot pedal
• LED Buttons for Mute/Hold and Auto Answer
• Headset and Mic Volume adjustment
• Pedal Switch for off-hook/on-hook call control
• Web Dial- "One Button Call" function with call log and phone book
QUICK SPECIFICATIONS
• Colour: black
• Keypad: 23 keys, including: 4 soft keys, 3 function keys, 12 standard phone digits keys, 2 volume control keys, lower / increase (left / right), 1 volume select key, (down), 1 headset key
• 1.5M CAT5 Ethernet cable x1
• 3.5mm port x2: headset x1, foot pedal x1
• RJ9 port x2: headset x1, monitor earphone x1
• RJ45 Ethernet port x2: network x1 (802.3AF POE class 1 enabled)
• PC x1 (bridged to network)
• Main chipset: Broadcom
• DC power input: 5V / 0.6A
• Power consumption: idle – 0.9~1.6W, peak – 1.6~2.5W
• Working temperature: 0~40?
• Working humidity: 10~65%
WHAT'S INCLUDED
• Telephone Base
• 1.5M CAT5 Ethernet Cable
• Back Rack: Desktop Stand
• User Guide
This phone can be Powered over Ethernet (PoE), thus POWER SUPPLY IS NOT INCLUDED unless stated.
IMPORTANT
Compatible telephone system is required to operate. We use and recommend 3CX Phone System.
Shipping Policy: Please note: We generally do not ship to PO BOX or Parcel locker. Please concoct us for special arrangement before you place an order for these addresses. All items will be shipped to buyer's address. If you are in a Suburb/Town, please put the Suburb/Town name on the City line directly. Please double-check your shipping address when you make the payment. Buyer is responsible for any extra postage cost caused by incorrect shipping address. All items will be shipped within 24-72 business hours upon receipt of payment. In most cases, delivery takes around 1-7 business days, it's highly depended on the efficiency of the shipping carrier. Estimated delivery date is calculated by carrier's system, delivery times may vary, especially during peak periods.
Address Changes: If you enter the incorrect name or shipping details and the item is returned to us, you will be subject to a RTS(return to sender) fee if we are unable to change the details before dispatch, and well as a reshipping fee (dependent on the items weight). We are not responsible for these changes if there is a mistake entered by the buyer. This fee is typically anticipated to be $10.50 for RTS + stander postage for re-shipment, regardless of Sale value
30 DAY MONEY BACK RETURN POLICY
If you are unhappy with your item for whatever reason, simply return it to us for a replacement, or refund.
The item must be returned in its original packaging/condition for change of mind purchases, please note a 20% deduction fee applies to any change of mind returns, minimum $10. The buyer is liable for the return postage. This also applies to orders cancelled when the item has already been dispatched from our warehouse.
Please note we only accept change of mind returns if it is returned in a saleable condition with original packaging. By saleable condition we mean that the item hasn’t been opened with factory sealed, is still in its original packaging and all manuals, packaging and accessories are included. If the item is missing the original packaging, or in the original packaging but damaged, or unsaleable condition, then unfortunately we won't accept this return. All items we sell come with a unique serial number. The serial number of the returned item must match the item we sell.
DOA Warranty Claims Policy
For items Dead on Arrival (DOA), Damaged in Transit, Faulty, or Delivered Incorrectly, please immediately contact our Customer Service team. We will assist you in resolving any concerns by possibly having the product returned in suitable packaging (preferably its original packaging).
Please Note:
A replacement or refund will be issued after the faulty item has been returned to us. Assessment may apply in some circumstances before a refund or replacement can be issued.
Standard Warranty Claims Policy
Items found to be faulty outside of the DOA period will be subject to standard warranty terms. ALL of our products are supported by a minimum 12 month return to base warranty. This warranty covers all manufacturer faults with the product. Please contact the product's manufacturer for troubleshooting first and more details about warranty terms.
Please note:
The customer will be responsible for any return postage costs.
The processing time is generally 2-4 weeks from when we receive the faulty unit.
The Warranty claim may result in a repair, new or refurbished replacement, or refund depending on manufacturer approval.
The customer should provide their invoice number and item's serial number when contacting us.
Estimated Delivery Time Frame: 1-7 business days