








Features:
100% Brand new and high quality
Cute and funny shape, make baby attractive
Super soft material, No pilling, no fading, not off-line, easy to clean
Consummate exquisite technology of the computer sewing, so that the pillow is more solid and durable
High quality 100% PP cotton, more breathable, more comfortable
Quality accessories, original plastic, not easy to crack, long life, easy to take care of
Specifications:
Gender: Unisex
Recommended Age Range: 0~4Years Old
Material: Super soft velvet + Cotton
Color: As the pictures show
Package Includes: 1 PC * Head Protection Pad
Note:
1.Shock absorber that prevents damage and pain to the back of the head during a fall back
2.Recommended for use in infants and toddlers, crawling/sitting and standing stages until independent walking
3.Most babies forget about it after a few moments and do not try to take it off
4.When gravelly, bring it will make your baby avoid injury, more peace of mind
1. Warranty Policy
We offer a 12-month manufacturer's warranty from the original purchase date against defects in materials and workmanship.
Coverage Includes:
Manufacturing flaws
Material defects
Functional failures under normal use
Exclusions:
Damage from misuse, accidents, or unauthorized modifications
Wear and tear from improper maintenance
Non-compliance with product instructions
Warranty Claims Process:
Contact our Customer Service Team with:
Order number/proof of purchase
Detailed defect description + photos/video
We may require product return for assessment
Valid claims will receive (at our discretion):
Repair | Replacement | Refund
Note: This warranty supplements your statutory rights under Australian Consumer Law.
2. Returns Policy (Change of Mind)
Eligibility Requirements:
Request must be made within 30 days of delivery
Product must be:
Unused/unopened
In original packaging with all accessories
Resalable condition
Process:
Contact us for Return Authorization (RA) number
Securely repackage with RA number visible
Return to specified address using tracked shipping
Refund issued within 5 business days of receipt
Customer Responsibilities:
All return shipping costs
Risk of transit damage/loss
Non-Returnable Items:
Customized/special order products
Hygiene-sensitive items (unless faulty)
3. Faulty/Damaged Goods
Items arriving damaged or defective are covered under our Warranty Policy - contact us immediately for resolution.
Australian Consumer Law:
Our policies operate in addition to your statutory rights for guarantees regarding acceptable quality and fit-for-purpose products.
Key Features:
ACCC Compliance - Explicitly references statutory rights
Clear timelines and condition requirements
Step-by-step processes for both warranty and returns
Cost responsibilities defined
Modern provisions for digital evidence (photos/video)