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MIMICS CAT'S PREDATORY FEEDING – LickiMat Casper and Felix enrich feeding time for cats by allowing greater activity, as they would experience in the wild. LickiMat Casper and Felix stop "whisker stress" and allow your cat to feed in a crouching position with a full view of their surroundings, reducing stress and anxiety. The pockets are designed to promote licking action to extract food slow down eating and make meals or treats last a long time.
REDUCES ANXIETY, BOREDOM AND DESTRUCTIVE BEHAVIOUR – LickiMat helps calm and soothe your cat as they enjoy their favourite treat by helping release endorphins through licking. Great for when you leave home, great for stressful times such as vet visits, injections, injury recovery as well as thunderstorms and fireworks. Please remember to supervise your pet when first introducing them to LickiMat.
RECOMMENDED FOR BOTH DOGS & CATS – the LickiMat textured patterns are designed to please the tongues of cats and to work with all manner of treats and foods, ranging from spreadable treats, yogurt and cream cheese to raw, wet, dry and liquid foods. The licking action enhances the sense of taste, allowing your cat to enjoy just a small amount of food. LickiMats are also perfect for adding supplements and medications to treats.
PROMOTES LICKING – the LickiMat surfaces promote pleasurable licking for cats. The licking action generates saliva that helps protect your cat’s teeth and gums and can aid digestion as saliva contains enzymes such as Amylase. The natural rubber surface also scrapes food particles and odour-causing bacteria off your cat’s tongue, promoting fresher breath.
SERVE HEALTHY TREATS – the LickiMat allows you to serve a wide variety of treats: sardines, yogurt, purees, spreads and all manner of organic and healthy pet-approved treats. The magic of LickiMat is that challenging your cat to lick the treat out of the patterned surface in order to be rewarded by the treat, slows the process dramatically and prolongs their enjoyment. Fewer calories, healthier treats and longer duration.
SLOWER FEEDING & HEALTHIER FEEDING – the LickiMat can be used to promote slower eating, which in turn reduces bloating and improves digestion. A great alternative to slow-feed bowls. You can even freeze food and treats on the mat for slower and more enjoyable feeding.
ALTERNATIVE TO FEEDING BOWL – the LickiMat is a perfect replacement for all cat bowls and there are a wide variety of designs and colours to suit your preferences. You can serve raw, wet, dry and liquid food at the same time without making a mess.
For fun pet interaction, two designs are available. Lickimat Casper, with its complex and deeper pocket design, is perfect for presenting both dry and wet cat food along with soft and liquid treats like yogurt, purees, gravy or liquid treats and foods.
Dimensions: 22 x 15cm
Colours: Green, Orange, Blue, Purple
Shipping
We currently dispatch only to selected addresses within Australia.
We regret not delivering to Parcel Lockers and PO Boxes.
If you change your mind about your purchase and wish to return the item after receiving it, please note that applicable freight fees will be deducted from your refund.
Buyers must agree with the above postage and handling terms before purchasing.
We will use our best endeavours to meet stated timeframes for delivery, however, from time to time particularly during busy periods, our shipping service providers may suffer delays beyond our control. Please allow up to 30 days delivery.
Where possible, orders will not require signature and will be left in a safe place at your delivery address in accordance with the courier’s standard practices.
If a signature is required for the delivery of your order, please contact us prior to purchasing.
You are responsible for ensuring you are able to accept delivery. We will not be responsible:
for late delivery where attempted delivery has occurred on or before the stated delivery time-frames;
for lost or missing parcels that have been signed for at your selected delivery address (regardless of whether or not you have personally accepted delivery); or
for lost or missing parcels left at your chosen location where you have expressly given authority to leave with the item's carrier.
If your order is Lost in Transit, we will open an investigation with the courier. Only when there is confirmation from the courier that your order is lost will we process a refund or replacement for your order. We will notify you to confirm the delivery details prior to shipping any replacements.
Warranty
Dead on Arrivals (DOA) claims must be accompanied by proof of purchase and be reported within 14 days from the date of invoice;
You may be required to perform simple troubleshooting steps and/ or provide evidence to demonstrate the fault before a return can be initiated;
Some vendors prefer to deal with warranty cases directly with end-users; you may be required to contact the vendor directly for warranty claims;
Minimum 12 months warranty on all items from the day of purchase;
If you are a consumer (as that term is defined in the Australian Consumer Law) (Consumer), you are entitled to a replacement for or refund for a major failure and compensation for any other reasonably foreseeable loss or damage in accordance with the Australian Consumer Law. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
We will be responsible for the return of your goods. Where we collect goods, you may still be required to assist us with the returns process (such as disassembling assembled items), and we will work with you to ensure this is as smooth and efficient as possible.
Once an item is returned we will either inspect your goods and investigate any claimed defect or in some cases, send the goods to the supplier for assessment and/or repair. Where we reasonably determine that the goods are defective, we will provide a remedy in relation to your goods.
We aim to process refunds and replacements within 5 business days of receipt by us of the original product, however, depending on your item and the number of returns in our system, this may take longer.
Returns
Change of mind requests must be accompanied by proof of purchase and be reported within 14 days of receiving the item;
The item(s) must be returned to us in factory-sealed and resell-able condition.
Please be advised that the buyer must pay for return postage. We reserve the right to refuse a refund on a change-of-mind return if the item(s) is no longer in a merchantable condition*.
We cannot accept change of mind returns on items that come in sealed packages or boxes where seals are damaged or broken.
You will be responsible for the cost and risk of returning goods, including the cost of return shipping. If the item is not received by us, you will not be eligible for a refund or exchange. We recommend you insure high value items to prevent Lost in Transit cases.
If the returned item does not meet the conditions of this policy, you will be responsible for the cost of receiving your returned goods back to your nominated address.
*Merchantable condition refers to the item being Brand New
Please only return or post items after obtaining instructions from us. If you do, there is a risk that your returned item may not be identifiable and accepted. Applicable freight fees will be deducted from your refund in cases where you change your mind about your purchase and wish for us to arrange for the return of the product.
Estimated Delivery Time Frame: 3-12 business days
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