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Neem oil is safe and effective for skin and hair care, as well as for use with dogs, horses, and cattle. Refer to the label for specific application details.
Dilute 3-10 ml of neem oil per litre of water with 2-4 ml of emulsifier. Apply by drenching the soil near the root zone.
Important: Test on a small area before large-scale use, as neem oil can cause phytotoxicity in some sensitive plants.
Neem oil naturally solidifies below 20°C. To restore it to liquid form, immerse the closed container in hot water for about 45 minutes.
Note: Test on a small area first, as neem oil may cause phytotoxicity in sensitive plants.
Delivery varies by location, please see the expected timeframe to receive your product below:
Metro: 5-10 business days
Regional: 7-15 business days
No delivery to PO Box addresses or Parcel Lockers.
If you are unavailable at the time of delivery re-delivery fees may apply.
If you receive a product that is faulty, not working as intended, or damaged on arrival, we are committed to providing a reasonable remedy in accordance with Australian Consumer Law. This may include a replacement, repair, or refund depending on the nature of the issue.
Please contact us directly via the MyDeal platform to report the issue and we will guide you through the next steps. We may ask for a description and photos to assess the issue.
Do not send returns before contacting us via MyDeal.
We accept change of mind returns within 30 days of receiving your order, provided that:
The item is unused, in its original condition, and in its original packaging.
You can provide proof of purchase.
The return is initiated through MyDeal and not through external email or websites.
Customers are responsible for return shipping costs for change of mind returns. Once we receive and inspect the item, we will issue a refund to your original payment method, excluding any shipping charges.
Change of mind returns do not apply to any product issues, damages, or faulty items. These will be handled under the Product Issues policy above.
Where applicable, products covered under warranty will be repaired, replaced, or refunded in line with the warranty terms and the Australian Consumer Law.
Please contact us via MyDeal to initiate any warranty claim. We will assess the claim and provide instructions accordingly.
For all product concerns, returns, or warranty inquiries, please contact us only via MyDeal. Our team is here to assist you and ensure a smooth resolution.
Estimated Delivery Time Frame: 3-15 business days