Unlike traditional, circular earbuds, the design of the EarPods is defined by the geometry of the ear. Which makes them more comfortable for more people than any other earbud-style headphones.
The speakers inside the EarPods have been engineered to maximise sound output, which means you get high-quality audio.
The EarPods (Lightning Connector) also include a built-in remote that lets you adjust the volume, control the playback of music and video, and answer or end calls with a press of the remote.
Highlights
Designed by Apple
Deep, rich bass tones
Protection from sweat and water
Control music and video playback
Answer and end calls
Compatibility Information
Works with all devices that have a Lightning connector and support iOS 10 or later, including iPod touch, iPad and iPhone.
Phone Models
iPhone 14 Pro
iPhone 14 Pro Max
iPhone 14
iPhone 14 Plus
iPhone 13 Pro
iPhone 13 Pro Max
iPhone 13 mini
iPhone 13
iPhone 12 Pro
iPhone 12 Pro Max
iPhone 12 mini
iPhone 12
iPhone 11 Pro
iPhone 11 Pro Max
iPhone 11
iPhone SE (2nd generation)
iPhone XS
iPhone XS Max
iPhone XR
iPhone X
iPhone 8
iPhone 8 Plus
iPhone 7
iPhone 7 Plus
iPhone 6s
iPhone 6s Plus
iPhone 6
iPhone 6 Plus
iPhone SE (1st generation)
iPhone 5s
iPhone 5c
iPhone 5
iPad Models
iPad Pro 12.9-inch (2nd generation)
iPad Pro 12.9-inch (1st generation)
iPad Pro 10.5-inch
iPad Pro 9.7-inch
iPad Air (3rd generation)
iPad Air 2
iPad Air (1st generation)
iPad (9th generation)
iPad (8th generation)
iPad (7th generation)
iPad (6th generation)
iPad (5th generation)
iPad mini (5th generation)
iPad mini 4
iPad mini 3
iPad mini 2
iPad mini (1st generation)
iPod Models
iPod touch (7th generation)
iPod touch (6th generation)
The orders placed before 8 am (AEST) will be dispatched within 24 to 48hrs (Business days only).
Delivery varies by location, please see the expected timeframe to receive your product below:
If you are unavailable at the time of delivery re-delivery fees may apply.
Returned to Sender (RTS) due to an invalid address then a re-delivery cost will incur.
Transit Issue/No Tracking update
The tracking number is provided to you once the package has been dispatched from our warehouse. The tracking number will come live and show movements of the package only when it gets scanned by the courier company in the depot or parcel facility. Please note, in case the tracking is not showing up any updates after 48hours please contact us immediately so that we can reach out to the courier company and get it resolved to ensure you have good customer satisfaction.
Product undeliverable
A product can be undeliverable due to multiple factors, our team will contact you through email to resolve the matter.
Returned to Sender (RTS)
If a product has been RTS, it may be because of the following reasons, Invalid address: Please make sure the address provided by the customer is always correct. The seller does not hold the responsibility for address validation at our end. If the product gets Returned to Sender due to an invalid address then a re-delivery cost will incur. If the customer wants a refund, then a one-way shipping cost along with 15% restocking fees will be deducted.
Delivery Rejected by Receiver:
If the item is rejected by the receiver, then the order is considered as a change of mind following which shipping, as well as restocking fees, will be deducted. Please note, if an order is a gift purchase, it will be considered the same way as normal orders.
Unsuccessful Delivery
By default, the packages will be dispatched with the status "Authorized to Leave (ATL)". However, this cannot be the case if the product value is high or if the courier company delivery driver does not find a safe place to drop off the package. In such cases, the package will be taken back either to the post office or depot or a parcel collection centre of the carrier company after leaving the calling card in the mailbox.
We guarantee that every product we sell is authentic and sourced from reputable suppliers. We offer a 12-month warranty on all our products, covering manufacturing defects. If you encounter any issues with the quality of your purchase, we are here to support you with a replacement or a full refund.
14-Day Change of Mind Return:
We understand that sometimes a product may not meet your expectations. If you change your mind about your purchase, you have 14 days from the receipt date to return the product. To qualify for a return, the item must be in its original unused condition and packaging. Returns due to change of mind are subject to a 15% restocking fee, which will be deducted from your refund. Customers are responsible for the return shipping costs under this policy.
12-Month Warranty:
Our products are backed by a 12-month warranty, ensuring protection against manufacturing defects. This warranty operates in accordance with Australian Consumer Law. If your product suffers from a manufacturing defect within this period, we will offer a repair, replacement, or refund.
Return Shipping Costs:
Change of Mind: Customers are responsible for covering the shipping costs when returning items due to a change of mind. We recommend using a trackable shipping service to ensure the safe return of your item.
Faulty Items: If you are returning an item because of a fault or defect within our 12-month warranty or as per Australian Consumer Law, we will cover the return shipping costs. We will provide a prepaid shipping label or reimburse you for the shipping expenses to ensure a hassle-free return process.
Refund Process
Upon receiving and inspecting the returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7 business days. Please note, it may take some time for your bank to process the refund and post it to your account.
Exclusions
Certain items are excluded from our change of mind return policy for hygiene and safety reasons. These include intimate wear, opened electronics, and personal care products.
How to Initiate a Return
If you wish to return an item, please contact our customer service team with your order number and the reason for the return. We will guide you through the process and provide any necessary shipping labels or instructions.
We value your trust in choosing Campbellfield Holdings Pty Ltd for your purchase. Our team is dedicated to ensuring a smooth and satisfactory shopping experience. If you have any questions or need further assistance, please don't hesitate to reach out to our customer service team.
These points cover the general rules around change of mind, returns, and refunds in Australia according to the Australian Consumer Law.
No Automatic Right to Return for Change of Mind: Australian law does not require businesses to accept returns if a customer changes their mind about a product. This includes situations where the customer no longer wants the item, found it cheaper elsewhere, decided it was too expensive, or didn't like it after purchase.
Retailer Policies: While the law does not mandate returns for change of mind, many retailers offer their own return policies. These policies are at the discretion of the retailer and can vary widely, so customers should check the policy at the point of purchase.
Signage and Online Policies: If a store has posted a return policy (either in the store or online), they are contractually obligated to honour it.
Products Must Be of Acceptable Quality: Goods sold in Australia must be of acceptable quality, fit for their intended purpose, match descriptions made by the salesperson or in advertising, and meet any extra promises made about performance, condition, and quality.
Right to a Remedy: If a product fails to meet a consumer guarantee, customers are entitled to a remedy – a repair, replacement, or refund. The type of remedy may depend on whether the failure is major or minor.
Major Failure: A product has a major failure if it:
has a problem that would have stopped someone from buying it if they'd known about it,
is significantly different from the sample or description,
is substantially unfit for its common purpose and can’t easily be fixed within a reasonable time, or
is unsafe.
Minor Failure: If the problem is not major, the retailer can choose to provide a repair within a reasonable time or give a replacement or refund.
Refund Form: If a refund is provided, it may be given in the original form of payment or through store credit, depending on the store policy.
Proof of Purchase: Retailers can require a customer to provide proof of purchase for a return or exchange.
Exclusions: Some types of goods may be excluded from returns, such as personalized items or goods which can deteriorate quickly (like fresh food).
Health and Safety: Products that pose health or safety risks if returned (like underwear and pierced jewelry) may also be excluded from return policies.
Care of Product: Consumers are expected to take reasonable care of the product while it is in their possession. If the product is damaged due to misuse, the consumer may not be entitled to any remedy.
Estimated Delivery Time Frame: 2-8 business days