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Returns

If you are unhappy with your item for whatever reason, you can simply return it to us for a replacement, exchange, or refund within the 30 days of purchase. If the products are in resaleable condition, we can accept a return. Refunds will be credited to the original form of payment.

To enquire about returning or exchanging your order, please contact the Seller via the Order History in your Account dashboard. Please allow up to one week to process these requests. Exchanges can only be made for the same style or products of equal value.

Warranty

Our goods come with the guarantee that we will offer a refund or exchange if the product is faulty, defected, or damaged in any way. Each order will be assessed on a case by case bases and an outcome will be determined by the seller. Please contact the seller through our Account dashboard if you need to.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.

Shop with peace of mind

All marketplace products are covered by our MyDeal Refund Guarantee Learn More