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To enquire about returning or exchanging your order, please contact us. Please allow up to one week to process these requests. Exchanges can only be made for the same style or products of equal value.
Warranty
Our goods come with the guarantee that we will offer a refund or exchange if the product is faulty, defected, or damaged in any way. Each order will be assessed on a case by case bases and an outcome will be determined by the seller. Please contact us if you need to.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.
Care
To clean, wipe away dirt and dust using a dry cotton cloth. Do not submerge in water or use solvents to clean products. Do not expose to extreme temperatures. Commercial dry cleaning and home wash/dry laundry machines are not recommended.
Size
Generic US sizing
Fit
For the greatest comfort, we recommend wearing your new footwear for just a few hours for the first few days. This is to allow your feet to adjust to the new level of orthotic comfort and support
These shoes are great, the fact that you can take out or leave in the innersoles is great. I actually took this out, shoes were a little tight with it in.
Apr 22, 2024
These shoes are great, I took out the inner sole, fit is great, nice hight on the heel.
Mar 27, 2024
Very happy with the colour and size
May 10, 2023
very comfy, good fit,
Jan 22, 2023