Defender Series Case
Take on every adventure with confidence when you equip your phone with Defender Series, the rugged iPhone 7 Plus case.
Dust Protection
Port covera block dust, dirt and lint from clogging up jacks and ports
Drop Protection
Rugged case deflects and absorbs impact, keeping it away from your device
Screen Protection
Buil-in screen protector guards agains scratches and scrapes on your touchscreen
Scratch Protection
Full coverage case takes on all the wear and tear of regular use leaving your device like new
3-Layer Protection
Solid polycarbonate shell, specialised rubber slipcover and integrated screen protector work together to protect you phone against accidental damage and wear and tear
MATERIALS
TRUSTED PROTECTION:
#1 most trusted brand in cell phone case protection*
TESTED:
24+ tests and 238+ hours of testing
BUILT FOR YOU:
Day in, day out — your device is protected.
OTTERBOX CERTIFIED DROP+ PROTECTION
Tested by Otterbox. Built for you.
What do 24+ tests and 238+ hours of testing mean to you? They mean your OtterBox case is ready to dive into your day without a second thought — just like you are. OtterBox Certified Drop+ Protection means drops, bumps and fumbles are just the beginning. It means your device is protected from the barrage of wear & tear you subject it to everyday. So go ahead — do what you do and leave the protection to us.
WARRANTY POLICY
All items from KG Superstore come with a manufacturer's warranty (unless otherwise stated). Please refer to the individual product's description for the specific warranty time-frames.
RETURNS POLICY
If you have a problem with your goods, please contact us. We will investigate your issues and advise you whether your product may be returned and, where required, provide you with instructions on how to return your goods.
Once an item is returned we will either inspect your goods and investigate any claimed defect or in some cases, send the goods to third parties for assessment and/or repair. Where applicable we provide a remedy in relation to your goods.
If we do not believe a remedy is applicable upon inspecting your goods (for example, where we believe the goods have been misused, or there was a failure to use in accordance with manufacturer's instructions, used it in an abnormal way or there has been a failure to take reasonable care), we will reject your claim and return your goods to you. You must cover the cost of return shipping in order to receive goods we have rejected on inspection, and we will provide you with instructions on how to make this payment.
Refunds will be issued using the payment method used for purchase. We aim to process refunds and replacements within 30 days of receipt by us of the original product,
Change of Mind Returns
Please choose carefully as refunds are not normally provided where you have simply changed your mind, made a wrong selection or simply found the goods cheaper elsewhere. We recommend you carefully preview any orders before adding them to your shopping cart and proceeding with your order.
We cannot refund or exchange goods for change of mind or errors you made in your order. We may, at our sole discretion, allow a return or exchange product on a case-by-case basis, provided that the item in question is:
We may provide you with a product exchange only when we receive the returned product. You are responsible for payment of return postage on your order. Change of mind returns are not accepted for Personal Hygiene products, In ear Headphones, intimates, which includes underwear, hosiery, socks, swimwear and adult toys due to hygienic reasons. Remedies for defective goods are still available.
Address Changes
If you enter the incorrect name or shipping details and the item is returned to us via Australia Post, you will be subject to a RTS (return to sender) fee if we are unable to change the details before dispatch, and well as a reshipping fee (dependent on the items weight). We are not responsible for these changes if there is a mistake entered by the buyer.
Defective Goods
All goods sold by KG Superstore come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Where applicable, you may make a claim in relation to goods that are faulty in accordance with our 12 month warranty. This warranty only applies where specifically advertised in the products listings.