Alastairs Augusta Faux Mink Quilt Set or Accessories
WARRANTY POLICY
Warranties vary from product to product. For more information on individual product warranties, please see the product description on the individual product page of the item you are interested in.
RETURNS POLICY
Returns will be accepted only within 30 days after the goods have arrived at your door. Returns must be in original condition and unopened. Before returning any items please send an email letting us know:
Please note that customers are responsible for all shipping and handling on any returns. Refunds for customer payments WILL NOT INCLUDE any shipping costs.
REFUNDS
Refunds are issued via the original order payment method (PayPal, Credit Card or EFT). You are also able to visit our store and arrange a refund/exchange. Refunds are processed only once the original goods have returned to our warehouse. Refund amounts are typically instantly approved and processed once submitted by the usual providers.
Please note refund claims for missing, lost, or stolen goods, are subject to our final approval. These claims will be examined by our internal team and Australia Post to determine the proper outcome.
CHANGE OF MIND
Customers can receive an exchange but NO REFUND. Refunds are unavailable for change of mind returns. Please note that customers are responsible for all shipping and handling on any returns. Refunds for customer payments WILL NOT INCLUDE any shipping costs.
FAULTY OR DAMAGED GOODS
Contact us with details of damage or fault. Be sure to quote your invoice number and we will arrange a replacement.
HEALTH CONCERNS
For opened products such as pillows, pillowcases and quilts/doonas, we cannot accept refund or exchange due to health concerns.
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Excellent product very comfortable to sleep with
Apr 15, 2020
Very pleased with this purchase
Aug 24, 2019
Very plush and warm Quilt set. Looks fantastic and very comfortable and warm - my small dog has already found a new place to snooze during the day!
Jul 24, 2019
Love the bedspread
Jul 10, 2019
We are enjoying our quilt very much in this weather.xxxxxx
Jul 10, 2019
It is a bit hard to give feedback at the moment because it is still in the box but I may use it before the end of winter.
Jun 19, 2019
Fantastic product, l purchased the single and it is so warm, looks great too.
Jun 15, 2019
Product as described. Lovely to the touch.
May 13, 2019
Best donar i have ever had not to heavy great for qld weather
Apr 28, 2019
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