

ALCATEL-LUCENT H3G HALO SERIES SIP DESKPHONE, 2.8″ BACKLIGHT; 2XGIGABIT; POE+PSU
The Alcatel-Lucent Enterprise H3P/H3G Series are a set of high-performance, entry-level wired deskphones. The H3P/H3G series supports the open SIP protocol to provide users with rich communication functionality.
In addition to its stylish and professional design, the H3P/H3G series represents another step in Alcatel-Lucent Enterprise’s push for enhanced audio quality. The deskphones are equipped with a suite of full-duplex and high-def broadband audio components that deliver a vivid and crisp audio experience.
Both the H3P and H3G are configured with a 2.8-inch backlit black-and-white display that can fit up to 4 lines of text, and support up to 1000 contacts and call logs. The phones also come with a multi-angle adjustable stand designed to meet user needs across various scenarios.
The H3P/H3G series is highly compatible with mainstream SIP platforms such as Broadsoft and Metaswitch.
Both phones support the use of an external power supply and Power over Ethernet (PoE).
The H3P/H3G series is compatible with ALE Easy Deployment Server (EDS) and Easy Provisioning Server (EPS), providing easy large-scale configuration and deployment.
FEATURES
3 SIP accounts
Incoming/outgoing/rejected
Call forwarding
Call waiting
Call hold/resume
Redial
Speed dial
Mute/unmute
Do not disturb (DND)
Auto answer
Voicemail
Local 5-way conference
Call Log (1000 entries)
Contacts (1000 entries)
Keys
• 3 LED line keys
• 4 menu keys
(corresponding to display)
• Volume keys (+ and -)
• 4-way navigation, along with return and confirm keys
• 9 function keys: handsfree, mute, info, headset, hold, transfer, conference, redial, and hang up
• Standard dial pad
Telephony Features
• 3 SIP accounts
• Incoming/outgoing/rejected
• Call forwarding
• Call waiting
• Call hold/resume
• Redial
• Speed dial
• Mute/unmute
• Do not disturb (DND)
• Auto answer
• Voicemail
• Local 5-way conference
• Call Log (1000 entries)
• Contacts (1000 entries)
Audio Characteristics
• Full-duplex handsfree
• High-def broadband
• Codec: Opus (NB and WB), G.722, ILBC, G711 (a-law and u-law), G.729AB
• Voice Activity Detection (VAD)
• Comfort Noise Generation (CNG)
• Acoustic Echo Cancellation (AEC)
• DTMF: In-Band, RFC 2833/4733,
SIP info
• Hearing Aid Compatible (HAC)
Power
• Power over Ethernet (IEEE 802.3af), Class 1
• Power adapter: 5V/2A DC output (optional)
Connectivity
• RJ-45 100M Ethernet Port (H3P)
• RJ-45 1000M Ethernet Port (H3G)
• RJ-9 handset connector
• RJ-9 headset connector
Network, Security, and Other Protocols
• SIP V2: RFC 2474, 2833, 3261, 3263, 3264, 3265, 3325, 3550, 4566, 4568, 5359, 6086, etc.
• Static IP and DHCP
• IPv4
• IEEE 802.1AB/LLDP-MED
• QoS: 802.1p/Q tagging (VLAN), Layer 3 TOS, DSCP
• TFTP/HTTP/HTTPS/TR069
• OPENVPN, 802.1x
• Authentication: basic or digest
• Denial-of-service (DoS) attack prevention
• TLS 1.2/1.0 and SRTP support
• Ships with X509v3 certificate, with support for client certificate installation
Configuration
• Web-based management, phone configuration, and automated configuration
• ALE Easy Provisioning Server (EPS)
• ALE Easy Deployment Server (EDS) Languages
• Multi-language menu support: Simplified Chinese, Traditional Chinese, English, French, German,
Italian, Korean, Portuguese, and Spanish
Regulatory Standards
Security
• IEC 62368-1:2014, ANSI/UL 62368-1-2014,
CAN/CSA-C22.2 NO. 62368-1-14
EMC
• EN 55032, CISPR 32
• EN 55024, CISPR 24
• EN 61000-3-2, EN 61000-3-3
• 47 CFR Part 15 B Subpart B
• ICES-003 Issue 6
Telecommunications Standards
• TIA/EIA 810-B, TIA 920.130-A-1, AS/CA S004
Eco Design
• ErP 2009/125/EC, WEEE 2012/19/EU
• ROHS 2011/65/EU, China RoHS 2.0: GBT 26572-2011
• REACH (EC1907/2006)
• Proposition 65
• Packaging: EU 94/62/EC
Hearing Aid Compatibility
• FCC 47 CFR Part 68, CS-03, AS/ACIF S040
Environmental Conditions
• Operating temperature: -5°C to +45°C
• Relative humidity: 5% to 95%
• Storage/transportation temperature:
-25°C/+70°C
Accessories
• External power supply
• Wall mounting kit
• Alcatel-Lucent Enterprise AH 11GA/12GA headset
SPECIFICATIONS
• Dimensions (L x W x H): 214 mm x 191 mm x 47 mm
• Weight: 795 g (with handset and stand)
• Color: Gray
• H3P/H3G 2.8-inch, 132 x 64 black and white display with backlight
• Adjustable stand: 45° & 50°
• Wall mountable (optional accessory)
PACKAGE CONTENTS
1 x Alcatel Lucent H3G Halo Series Sip Deskphone Gray
1 x Wired HD wideband handset and cable
1 x Phone stand
1 x 1.5 m network cable (cat5e)
1 x Quick Start Guide
Please see the expected timeframe to receive your product below:
6 - 10 business days
No delivery to PO Box addresses or Parcel Lockers.
If you are unavailable at the time of delivery re-delivery fees may apply.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Please note for change of mind or wrong product purchased returns, a 20% restocking fee will apply.
For change of mind returns, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Also, please feel free to contact us before or when you get your item so we can respond to anything you might need about it. We're always here to help.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
To complete your return, please contact us via your account.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted: (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
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The following items are non-returnable and non-refundable:
Toilet paper, paper towel, tissues and serviettes
Medicinal (pain relief)
Cleaning (Examples: anti-bacterial wipes, sprays and cleaners, disposable gloves)
Feminine hygiene and incontinence
Baby wipes
Hand sanitisers
Disposable and reusable face masks
Cosmetics & beauty products (if hygiene seal is broken)
Pharmaceutical/health products
Perishable goods, liquor, food and beverages
Personal care items
Hosiery, underwear & socks
Swimwear
Pierced jewellery
Mattresses, pillows, mattress and pillow protectors
Gift cards, phone recharge or third party gift cards
Media - books and unsealed CDs, DVDs & video games
Adult toys/sexual health products
Assembled furniture
Digital goods (download codes etc.)
Personalised/made to order goods
Earphones/headphones (if package has been opened)
Large/bulky appliances
Any merchandise where the GST has been claimed under the Tourist Refund Scheme, unless proof of repayment of the GST upon return to Australia is provided
Once your return is received and inspected, we will notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed.
Estimated Delivery Time Frame: 6 - 10 Business Days