The throttle is set to 6 km/ph allowing you to get started, get your balance and then put your feet on the pedals – great if you haven’t ridden for a while or have a few extra kilos to move! You can rely on the E-City to get you home without you having to put too much effort if you don’t want to.
For an extra load, try the Smartmotion E-City with a basket or pannier bags. Plus, the 15.6 amp/hr battery gives you the extra power and range you need. The E-City was the first and only electric bike to reach the top of Mt Wellington in Hobart and then ride back to Moonah in the 2015 inaugural e-bike race, sponsored by Coogans.
All our e-bikes and E-Scooters come with 12 months warranty on all electronic parts (including battery, motor, controller, display) and also 1-2 year warranty on the bike or scooter frame.
Apart from manufacture defects that could be present, parts that wear due to normal use (such as tyres, brake pads, chains, etc) are not included in the warranty but maybe replaced on a case by case basis within the first 3 months.
An outgoing goods inspection is always carried out before the goods are delivered, but we recommend that you inspect the delivered goods after you receive them. Should you notice any damage, please contact us as soon as possible so that we can discuss the next steps with you.
If you notice any packaging and/or transport damage on delivery, we ask you to have this confirmed in writing by the carrier upon delivery and to notify us. We recommend that you keep the damaged packaging as evidence wherever possible.
We assess each refund and/or return enquiry on a case by case basis. Depending on the case you may be entitled to a replacement or refund. Please follow the steps below to request a return or lodge a dispute.
Contact our team via MyDeal.
You will receive a returns email confirmation