Costway Plant Stand Flower Rack Shelf Raised Planter Boxes Vegetable Garden Outdoor Indoor Metal Frame Brown
Warranty Policy
Costway is dedicated to satisfying every user to ensure that everyone who visits or orders in our store has a fabulous purchase experience in every phase. After-sale service is an indispensable part, which deserves our full attention. By settling every dispute peacefully and proactively, we believe it is a way to improve ourselves and get closer to our users. Costway return policy is a promise to every user of our website or product.
NOTE: All our products come with a 12-month warranty.
We ensure that all our items are brand new and in excellent condition before shipping. If you receive an item that does not conform to those standards, please contact our Customer Service Team.
Returns Policy
Before you return the products, please check the following requests carefully:
1. Please contact our Customer Service Team and obtain a Return Merchandise Authorization (RMA) number from us before returning the item. Without the RMA number, there is a risk that your returned item may not be identifiable and not acceptable.
2. Please send us 1-5 clear photos if there is any damage or quality issue with the item you receive.
3. If you simply change your mind and wish to cancel the order, please contact us before dispatch (1 business day).
4. If you want to cancel the order or return the item after dispatch without any quality issue, please note that the original postage is not refundable, and the buyer is responsible for the return postage cost, and a 10% re-stocking fee may apply. Return or exchange requests are ONLY acceptable for unused items and within 7 days of receipt.
5. If you are not satisfied with any product that you have purchased, please feel free to contact us. We will try our best to solve the problems for you.
6. Items should be returned in their original product packaging and all accessories in the original shipment must be included if you want to return the item.
This is essentially as described, but is uninspiring. It looks functional rather than attractive, and depends on the contained plants to create a good impression. The brown colour is very plain; the green version may be better The five buckets/trays are two-piece (the actual bucket and an underneath tray) and some do not seem to fit together well; with some patience, they can be made to merge, but tend to slip apart with only mild provocation. This is essentially harmless but misaligned parts look sloppy. While value is a subjective judgment, I would consider this product rather expensive for what you get, but it is not so expensive as to rule it out, especially if the five-bucket configuration is specifically what you need.
Jan 24, 2023
Really great item, I thought it was going to be poorly made, flimsy metal etc. but no. Quality sturdy frame. Holders can be adjusted. Plastic tubs have a clip on tray and made very well indeed. Postage delivery was a lot quicker than quoted and well tracked from courier company. First purchase from mydeal and I would confidently purchase again from them in the future.
Dec 25, 2022
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